How to Get Help
In Latin America
Iomega is committed to providing a first class technical support service. To meet this goal, Iomega offers a selection of support options including a web support site, fax support, and email support.
Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our web site at http://www.iomega.com/supportpolicy.html.
Iomega's Web Support Site http://www.iomega.com/support
The Iomega award winning web support site offers advanced problem-solving support available 24 hours a day. Here's just some of what's offered:
Online Help Pages—You can find help pages with answers to frequently asked questions (FAQs) and troubleshooting or basic "how to" information.
Locate Iomega Manuals—You can access an electronic copy of the manual for any Iomega product. If the manual you select is a PDF file, you will need Adobe® Acrobat® Reader™ to view it. If you don't already have Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems Incorporated web site: http://www.adobe.com.
Download the Latest Iomega Software—The software that shipped with your Iomega product may be updated over time. Choose software download from the Iomega web support site to check for the most up-to-date Iomega software or go directly to http://www.iomega.com/software.
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Fax Support: 1-801-332-4882
You can send a fax to our Technical Support team via the Fax support number requesting basic troubleshooting information and available documents.
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E-mail Tech Support
Send an e-mail to our Technical Support team via the web. Just go to our support site at http://www.iomega.com/support, make the appropriate selection for your region, and click e-mail.
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Product Information
Visit our web site at http://www.iomega.com for information on new Iomega products, promotions, or support.
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