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Iomega Web Support
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Web Forum Support |
E-mail Tech Support
Iomega is committed to providing a first class technical support service. To meet this goal, Iomega offers a variety of support options designed to meet the needs of a wide range of users, including an award-winning web support site, e-mail, and live technical support service. Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website at http://www.iomega.com/supportpolicy.html or call 1-412-690-2100* (available in the U.S. and Canada only). Iomega's Web Support Site: http://www.iomega.com/support The Iomega award winning web support site offers advanced problem-solving support available 24 hours a day. Here's just some of what's offered:
| top of page | You can use our free, interactive support forums to get help from Iomega's Technical Support team, as well as from fellow Iomega customers! There's no special software required and registration is quick and easy. Just go to our support site at www.iomega.com/support, select your product and click support forums. Send an e-mail to our Technical Support team via the web. Just go to our support site at http://www.iomega.com/support, select your product and click e-mail. | top of page | Calling Iomega Technical Support Iomega also offers live technical support for all your troubleshooting needs. Before calling Iomega Technical Support, please have the following information available. Also, please turn on your computer and call from a phone near your computer.
Iomega has a highly trained technical support staff that is ready to take your call toll free at 1-412-690-2100, Monday through Friday from 6 a.m. to 9 p.m. and Saturday from 7 a.m. to 2 p.m. (Mountain Time). Technical support hours are subject to change without notice. *1-412-690-2100 is available in the U.S. and Canada only. | top of page | For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our web support site at http://www.iomega.com/support or call the Iomega Customer Service Hotline at 1-412-690-2100. Because many returns are found to be due to a technical problem rather than a defective product, it is necessary to check with Iomega Technical Support before returning your drive. Our trained support personnel can often resolve the problem directly or otherwise supply you with return authorization. *1-412-690-2100 is available in the U.S. and Canada only. For complete warranty information, refer to the warranty card or warranty information contained on the CD-ROM included with your drive. If you have a question about the limited warranty on your Iomega product, please go to our web support site at http://www.iomega.com/support, select customer service and click the warranty option. You can also call us at 1-412-690-2100 for warranty information. *1-412-690-2100 is available in the U.S. and Canada only.| top of page | Call 1-800-MY-STUFF** (1-800-697-8833) or visit our web site at http://www.iomega.com for information on new Iomega products, promotions, and rebates. **1-800-MY-STUFF (1-800-697-8833) is available in the U.S. and Canada only. You can purchase Iomega products:
When purchasing Iomega products over the phone and on the Internet, you can use your credit card (Visa®, MasterCard®, American Express®, or Discover®). Simply select the option of interest to you. | top | home | previous | next |
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