About Your Iomega Predator CD-RW Drive

Drive Compatibility

Your Iomega Predator CD-RW drive is capable of reading and writing many types of CDs, such as audio CDs, CD-ROMs, CD-Rs, and CD-RWs. Your Iomega Predator CD-RW drive can be used in the following ways:

1. Play/Read most types of CD media.


2. Write CD-R discs.


3. Write and Rewrite CD-RW discs.

	Media	Description
	CD-DA CD-ROM CD-R CD-RW	Compact Disc-Digital Audio Compact Disc-Read Only Memory Compact Disc-Recordable Compact Disc-ReWritable

Your Iomega Predator CD-RW drive is compatible with the following CD formats:

Disc Type	Format	Description
	CD-DA CD-ROM CD-Extra CD-ROM XA Photo CD* CD-i* CD+G CD Text Video CD	Compact Disc-Digital Audio Compact Disc-Read Only Memory Enhanced Music CD (formerly CD Plus) Multitrack CD-ROM Photo CD Compact Disc-Interactive Compact Disc Plus Graphics Compact Disc Text Compact Disc-Digital Video

Performance Information

CD drive performance is measured by how quickly the drive can copy a 74-minute audio CD. A standard 1x CD recorder can record an entire 74-minute audio CD (650 MB) in 74 minutes.

	Speed	Description
	4x	CD-R—Your Iomega Predator CD-RW drive can record a full CD 4 times faster than a standard 1x CD recorder; therefore, your Iomega Predator CD-RW drive can record a full CD in about 18 minutes.
	4x	CD-RW—Your Iomega Predator CD-RW drive can create a full rewritable CD 4 times faster than a standard 1x CD recorder; therefore, your Iomega Predator CD-RW drive can create a full rewritable CD in about 18 minutes.*
	6x	CD Read—Your Iomega Predator CD-RW drive can read data from a CD-ROM 4 times faster than a standard 1x CD-ROM.

* Assuming that the CD-RW media is preformatted.

Drive Controls and Indicators

Your Iomega Predator CD-RW drive has controls and jacks on the front and back panel of the drive that are labeled with various indicators. The following section describes these controls and indicators.

The Iomega Predator CD-RW drive has two LED indicator lights on the front of the drive that work together to show the status of the drive.

1. The General Status LED will either be green or red. It indicates that a disc is spinning up, the drive is ready, the disc is being accessed, or there is an error.

2. The Write Status LED will be orange. It indicates that a write (or test write) is in progress.

The General Status LED and Write Status LED work in combination to indicate drive functions and error messages. The following table lists some of these combinations:

General Status LED	Drive Function
Blinking Green	Disc loading
Solid Green	Disc loaded and ready
Blinking Red	Disc not readable
Blinking Red	Operation failed
Solid Red	Unrecoverable drive error
Solid Red	Firmware operation failed
See troubleshooting for solutions to many common problems.




3. The Eject Button opens the Iomega Predator CD-RW drive lid so that you can insert or remove a disc.

4. The Headphone Jack can be used to plug in headphones.

5. The Volume Control lets you raise and lower the volume output.

1. The Connector is used to attach your USB adapter.

Identifying the Drive Letter Assigned to your Iomega Predator CD-RW Drive (PC Only)

If you have more than one CD drive connected to your computer, you may not know which drive letter is assigned to your Iomega Predator CD-RW drive.

In order to find the drive letter for your Iomega Predator CD-RW drive, double click the My Computer icon on your desktop. Right mouse click on the CD Drive icon and select Eject from the menu. The tray of the selected CD drive will open.

Getting Started

CAUTION! Before installing or using your Iomega Predator CD-RW drive, read and follow the USB guidelines to ensure reliable performance of your USB devices.

Here's how to get started using your Iomega Predator CD-RW drive:

1. Unpack the Iomega Predator CD-RW drive and accessories.

Iomega CD-RW Software, Quick Install, CD-R, and CD-RW discs  

USB Cable  

Audio Cable   

External Power Supply  

Iomega USB Adapter  

Iomega Predator CD-RW Drive  

2. Install the Iomega CD-RW software.
   
   CAUTION! Installing the Iomega CD-RW software installs the drivers needed on your computer to support the Iomega Predator CD-RW drive. If the necessary drivers are not installed, the Iomega Predator CD-RW drive may not be recognized or may not work correctly.
   
   
3. Connect your Iomega Predator CD-RW drive.
   
   

Installing Iomega CD-RW Software

Installing the Iomega software installs the drivers and tools needed on your computer to support your Iomega Predator CD-RW drive. You can also install any additional software applications included on your software CD. After the software is installed, you can access the applications installed on your system through the Iomega CD-RW folder.

Instructions for Mac OS Users

1. Start your Mac and wait for the Mac OS Desktop to finish loading.

2. Insert the Solutions CD (label-side up) into the CD-ROM drive on your Mac. Select Install CD-Ware Software to install the software needed for your Iomega CD-RW external drive. Follow the onscreen instructions.

   NOTE: Make sure the CD is pushed all the way down on the CD-ROM spindle.

   
   
   

3. If Iomega Software installation does not start automatically, double click the Iomega_CR-RW icon in the Iomega CD-RW software window.

   If you can't see the Iomega CD-RW software window, double click the CD icon on your Mac desktop.

4. Follow the instructions on the screen to install the software.

5. Connect your Iomega CD-RW drive.

Instructions for PC Users with Windows 98/Me/2000

1. Start your PC and wait for Windows to finish loading.

   NOTE: If Windows is already running, close all applications before proceeding.

2. Insert the Solutions CD (label-side up) into the CD-ROM drive on your PC. Select Install CD-Ware Software to install the software needed for your Iomega Predator CD-RW external drive. Follow the onscreen instructions.

   
   
   

3. If the Iomega software setup program does not start automatically, follow these steps:

   1. Open My Computer or Windows Explorer.
   2. Double click the CD drive letter (usually D:, E:, or F:).
   3. Double click Iomega_CD-RW.
   
   

4. Follow the instructions on the screen to install the software.

5. Connect your Iomega Predator CD-RW drive.

Connecting Your Iomega Predator CD-RW Drive

1. If you have not already installed the Iomega CD-RW software, install it now.

2. Connect the Iomega CD-RW USB cable to the USB port on your computer.

   *

   Look for "USB" or the USB symbol* (shown above), which usually identifies the USB connection.

   If you cannot locate the USB connection on your computer, refer to the documentation for your computer.

   For the best performance, connect the Iomega Predator CD-RW drive to a built-in USB port on the computer. USB ports usually come in pairs (sometimes four or more ports may be located together). You can use any built-in USB port.

3. Attach the USB adapter to the connector on the Iomega Predator CD-RW drive. (The USB adapter can be connected to the computer while the computer is running.)

   
   
   

   

   
   

4. Connect the other end of the Iomega CD-RW USB cable to the Iomega Predator CD-RW drive.

   Use the USB cable that came with the Iomega CD-RW drive to connect the drive to your computer. Look closely at the cable ends for correct orientation when connecting.

   CAUTION! Do not use any USB cables but the one provided with your Iomega Predator CD-RW drive. Data loss may result.

5. Connect the power supply to your Iomega Predator CD-RW drive and then plug it into an outlet.

   

Congratulations!

• For information on operating your new Iomega Predator CD-RW drive, refer to Using Your Iomega CD-RW drive.

• For information on using Iomega CD-RW software, refer to Using Your Software.

• If you encounter problems installing or using the Iomega CD-RW drive, refer to the Troubleshooting section.

Disconnecting Your Iomega CD-RW USB Adapter

Always close any open files and remove the disk before disconnecting the Iomega CD-RW USB. Disconnect the cable first, then remove the USB adapter from the drive.

Mac users—Eject the disc before disconnecting the USB connection.

OPTIONAL: Connecting the Audio Cable

NOTE: If you want to use your Iomega CD-RW drive as an audio CD drive, the following instructions are necessary. If you will be playing audio CDs with a CD-ROM drive already built into your computer, skip these instructions.

1. In order to avoid damage to your computer and Iomega CD-RW drive, you will need to turn off the power to both your computer and Iomega Predator CD-RW drive.

   Iomega suggests that you print this page of installation instructions for reference while connecting the audio cable.

   

2. Locate the audio out jack on the back of the Iomega CD-RW USB adapter.

   
   

   1. Audio Out jack

3. Connect the audio cable included with your Iomega Predator CD-RW drive.

   

4. Locate the "Audio In" or "Line In" port on your computer and plug in the other end of the audio cable. Check the documentation that came with your computer or sound card if you are not sure of the location of this port.

   NOTE: The location of the line in port on your computer may not be exactly as shown in the illustration below.

   

System Requirements

Your system must meet the minimum requirements below to support the Iomega Predator CD-RW drive with USB adapter.

• Pentium 166 or higher with built-in USB controller (some USB controllers or motherboards may not support all types of USB devices)
• Microsoft Windows 98/98SE/2000/Me
• Recommended RAM requirements for your operating system (see your OS manual for details)
• CD-ROM drive or 740 hard drive space to copy CDs
• CD-ROM drive (for software installation)
• Sound Blaster-compatible sound card for audio playback
• Hard drive space for Adaptec software (32 MB), Iomega Quik Sync 2 software 30-day trial version (8 MB), MusicMatch Jukebox Plus (30 MB), and Adobe ActiveShare (40 MB)
• Microsoft Internet Explorer 4.0 or higher or Netscape Navigator 4.5 or higher (to view user’s manual)
• Microsoft Internet Explorer 4.0 or higher required for Adaptec software

• Power Macintosh G4 or G3 (blue and white G3 only) or iMac computer with built-in USB connection
• Mac OS 8.6, 9.0, 9.03 or 9.04
• CD-ROM drive or 740 hard drive space to copy CDs
• CD-ROM drive (for software installation)
• Hard drive space for Adaptec software (14 MB), MusicMatch Jukebox Plus (30 MB), and MGI PhotoSuite software (54 MB)
• Microsoft Internet Explorer 4.0 or higher or Netscape Navigator 4.5 or higher (to view user’s manual)

USB Guidelines

USB (Universal Serial Bus) is an interface designed to make it easy to connect mice, keyboards, joysticks, printers, and other devices to your computer. Because of its ease of use, USB has recently become a means for connecting high speed storage devices, such as the Iomega Predator CD-RW drive.

Follow these guidelines to ensure optimal and reliable performance of your Iomega Predator CD-RW USB drive and other USB devices.

You can...

• You can use your Iomega Predator CD-RW USB drive on either a Mac with built-in USB running Mac OS 8.6 and 9.0 or a Windows PC with built-in USB running Windows 98/Me/2000. (Some USB controllers or motherboards may not support all types of USB devices.)

• You can connect or disconnect your Iomega Predator CD-RW drive while the computer is on.

• You can optimize your Iomega CD-RW drive's performance by disconnecting other USB devices when using your Iomega Predator CD-RW drive. The performance of all USB devices decreases as additional USB devices are connected.

• You can ensure maximum performance by connecting your Iomega Predator CD-RW drive directly to your computer instead of a hub or iMac keyboard.

• You can improve the reliability of your Iomega Predator CD-RW drive by unplugging and reconnecting the power supply after a system crash or hang.

• You can avoid some system lockups by waiting at least 30 seconds after connecting or disconnecting any USB device. (This allows the system to re-enumerate the USB bus.) Do not connect, disconnect, or use any other USB device during this time.

  CAUTION: After disconnecting a USB device, always wait at least 30 seconds before reconnecting, using, or disconnecting another USB device. Your system may lock up if it doesn't have a chance to re-enumerate the USB bus.

Do not...

• Do not connect or disconnect any USB device while the Iomega Predator CD-RW drive is transferring information. Data loss will result!

  NOTE: If the activity light is flashing, the Iomega CD-RW drive is transferring information. Wait to connect or disconnect any USB device until the activity light goes out and stays out.

• Do not use any USB cable with your Iomega CD-RW drive other than the cable that came with the drive. Never use USB extension cables with your Iomega Predator CD-RW USB drive. Data loss may result.

• Do not disconnect your Iomega CD-RW drive or unplug power to the Iomega Predator CD-RW USB drive while a CD is inserted.

• Do not connect more than two Iomega CD-RW USB drives to a single computer.

• Do not transport the Iomega CD-RW USB drive with a disk inserted—You could damage the drive or the disk.

CAUTION! USB devices (including controller chips, hubs, cables, cards, mice, joysticks, and peripherals) that do not comply with the USB specification may cause system lockups or possible data loss. If you are not sure that a USB device complies with the latest USB specification, contact the manufacturer of the device.

If a previous version of Iomega CD-RW software is installed on your system, we recommend removing it before installing Windows Me/2000. Use Add/Remove Programs in Control Panel, uninstall all the Iomega CD-RW software, then restart Windows. Install Windows Me/2000 according to the instructions included with the Windows Me/2000 package. Install the Iomega CD-RW software included with your Iomega drive after the Windows Me/2000 installation is complete. See Installing Iomega CD-RW Software for instructions.

Using Your Iomega Predator CD-RW Drive

To use the Iomega Predator CD-RW drive, insert a CD, then select the software application in the Iomega CD-RW folder. Some of the things you can do with your Iomega Predator CD-RW include:

• making data CDs
• archiving data
• backing up data from your hard drive
• copying a full CD
• making original audio CDs

For information on which software application will work best for your needs, see the section entitled Using the Iomega CD-RW Software.

Inserting a CD

To insert a CD into your Iomega Predator CD-RW drive:

• Press eject button on the Iomega Predator CD-RW drive to open the lid.
• Set the CD in the drive. (Make sure that the label is facing up.)
• Push lightly on lid to close it.

When you insert a CD into the Iomega Predator CD-RW drive, the green activity light will flash momentarily. If the activity light continues to blink slowly, push the eject button to eject the CD, then reinsert it. If the light continues to blink, see the LED Status Lights section below for information on the status of the drive.

Ejecting a CD

Mac OS Users: Before pressing the eject button on the Iomega Predator CD-RW drive to open the lid, select the Iomega CD-RW icon and use Put Away from the File menu or drag the disc icon to the Trash icon.

Windows PC Users: Press the eject button on the Iomega Predator CD-RW drive to open the lid; then remove the disc.

CAUTION! To avoid damage to your Iomega Predator CD-RW drive or disc, always remove the CD when it is not in use and before disconnecting or moving your Iomega CD-RW drive.

Disc Eject in Case of Power Loss

The Iomega Predator CD-RW drive must be powered on for normal disc insertion and removal. However, if you need to eject a disc during a power failure, use the following steps:

1. Turn off your computer and Iomega Predator CD-RW drive.
   
2. Disconnect the power to the Iomega Predator CD-RW drive.
   
3. Press the switch on the bottom of the drive to pop open the lid.

Iomega Predator CD-RW Drive Power

When you shut down your system, you may want to disconnect power to the Iomega Predator CD-RW drive; however, it will not harm the drive to leave it powered up. Disconnecting the power supply from the drive is an easy way to power down the Iomega Predator CD-RW drive. If you disconnect power from the drive but leave the power supply plugged in, the power draw is less than 2 watts. If you prefer to power down completely, the easiest way is to plug the power supply into your computer's power strip and use the switch on the power strip to power down both the computer and your Iomega Predator CD-RW drive.

Choose a topic:

Which Application Should I Use?

Mac OS Users

Using Adaptec Toast

Windows PC Users

Using DirectCD

Using Easy CD Creator

Which Application Should I Use?

The software that came with your Iomega Predator CD-RW drive includes several different applications designed to create different types of CDs. Use the following to help you decide which application to use for the type of CD you want to create:

NOTE: Other Iomega applications, such as RecordIt, 1-Step Backup, 1-Step Restore, and Copy Machine, are designed to work with Iomega Zip, Jaz, and PocketZip drives and do not work with Iomega CD-RW drives.

Using Adaptec Toast on Your Mac OS

Adaptec Toast for the Macintosh allows you to easily create your own data, audio or multimedia CDs with just a few mouse clicks. Simply select what you want to record—data, audio, or multi-media— then drag and drop files, audio tracks, or directories into the Toast window or icon for one-touch CD recording.

For detailed instructions on using Toast, see the Toast User Manual.pdf file located on the Solutions CD software disc. The Adaptec Toast PDF is located in SolutionsCD:Setup:(Language):Docs:Toast.pdf.

To view this file you will need Adobe Acrobat Reader installed on your computer. If this is not installed, find the Acrobat Reader Installer file on the Iomega CD-RW software CD, located in the following folder:

SolutionsCD:Adobe Acrobat Reader:

Double click on the Adobe Acrobat Reader installation icon and follow the instructions on the screen.

NOTE: Adaptec Toast software is only available in French, German, Japanese, and English.

Selecting and Using CDs

When to Use CD-R Discs

CD-R discs allow you to permanently store data in a format that is readable on virtually all CD-ROM drives. This information is stored permanently on the CD and cannot be erased. Use CD-R discs for:

• Backing up your hard drive
• Permanently saving large presentations
• Sharing non-editable information
• Making a master CD for duplication
• Duplicating a CD
• Compiling your favorite music creations

Advantages of CD-R over CD-RW:

• Good for permanent data storage (disc cannot be erased)
• Less expensive per CD than CD-RW discs
• Readable on virtually all CD-ROM and CD-R drives
• Can be used in most stereo CD players

When to Use CD-RW Discs

CD-RW allows you to record information to a CD, then rewrite new information to it. Use CD-RW discs for:

• Transporting large data files between computers
• Archiving data
• Storing large files while you work on them
• Updating important files each week
• Backing up data from your hard drive

Advantages of CD-RW over CD-R:

• Allows you to erase the data and rewrite new information (for example, updating files)
• Ideal for backup, sharing files with colleagues and transporting files between computers
• Allows you to make a practice CD or test the contents of a CD before making a permanent one

NOTE: Only CD-RW drives can read and write data to CD-RW discs. MultiRead CD-ROM drives can read (but not write) to CD-RW discs.

Selecting High Quality CD-R Media

• Use only the highest quality brand name CD-R media.
• Make sure that your CD media is certified for the speed of your Iomega CD-RW drive.
• Some name brand CD-R media may perform differently in different drives. Experiment with different brands of CD-R media until you find one that works well with your Iomega CD-RW drive.

Caring for Your CDs

Follow these general guidelines when handling CD-Recordable and CD-ReWritable discs:

• Avoid exposing the discs to extreme temperatures or direct sunlight.
• Always place the CDs in their protective cases when not in use to avoid scratching them.
• Do not use alcohol-based or ballpoint pens to write on the CDs—the ink may eventually damage your data. Use felt-tip pens instead.
• Use only CD labels that are expressly designed for recordable CDs. Do not attempt to remove a label.
• Do not stack CDs together—doing so may damage the discs.

Troubleshooting

About Buffer Underruns

CD writing is a real-time process which must run constantly at the selected recording speed, without interruptions. The Iomega CD-RW drive's buffer is constantly filled with a reserve of data waiting to be written, so that small slowdowns or interruptions in the flow of data from the computer do not interrupt writing.

A buffer underrun error means that for some reason the flow of data from the source (e.g., hard disk, CD-ROM drive) to the Iomega CD-RW drive was interrupted long enough for the Iomega CD-RW drive's buffer to be emptied, and writing was halted. If this occurs during an actual write operation rather than a test, your recordable disc may be ruined.

To enable DMA for your source CD-ROM, or the CD-ROM from which you will be copying the information and your hard drive:

CAUTION! The troubleshooting steps below walk you through enabling DMA (Direct Memory Access) on your CD-ROM and hard drive, which may enhance your system's performance. However, some older CD-ROMs and hard drives cannot use this setting and problems could result. Before enabling DMA on your system, check the documentation that came with your computer to see if your hard drive and CD-ROM support DMA.

Windows 98/Me:

NOTE: On some systems, you need to change the BIOS settings to add DMA support, check the user's manual that came with your computer for more information. To enable DMA:

1. Right mouse click My Computer on the Windows desktop and select Properties.

2. Click on the Device Manager tab.

3. Double click CD-ROM.

4. Double click on the icon for your source CD-ROM drive.

5. Click the Settings tab.

6. If the box next to the DMA setting does not already have a check mark in it, click on the box to enable DMA.

7. Click on OK.

8. Double click the Disk drives icon.

9. Double click the icon for your computer's hard drive.

10. Follow steps 5-7 to enable the DMA setting for your hard drive.

11. Click on OK to finish.

12. Begin the recording session again.

Windows 2000:

NOTE: On some systems, you need to change the BIOS settings to add DMA support, check the user's manual that came with your computer for more information.

1. Right mouse click My Computer on the Windows desktop and select Manage.

2. Click on Device Manager.

3. Double click on IDE ATA/ATAPI controllers.

4. Double click on location of your source CD-ROM drive.

   NOTE: To determine whether your source CD-ROM drive is connected to the primary IDE channel or the secondary IDE channel, refer to the drive's installation instructions.

5. Select the Advanced Settings tab.

   NOTE: Device 0 means the same as Master, and Device 1 means the same as Slave. To determine whether your source CD-ROM drive is connected as master or slave, refer to the drive's installation instructions.

6. Select Transfer Mode and highlight DMA if available.

If Enabling DMA Did Not Fix Your Problem:

1. Click the Start button located on the left side of the taskbar.

2. Select Programs, point to Iomega CD-RW, point to Features and select Easy CD Creator.

3. Click on the Tools menu and select CD-Recorder Properties.

4. Click on the Write Speed drop-down menu and select 2x 300 kb/sec.

5. Select OK, then begin the recording session again.

Other Possible Causes of Buffer Underruns

Hard Disk

• Extremely fragmented hard drive
• Not enough space in temporary directory (20MB recommended)
• Hard disk compression may cause buffer underruns. We do not recommend writing from a compressed hard disk or disk partition
• Very old hard drives

Other Hardware

• Spindown of CD-ROM drives you're copying data or audio from (for information on preventing CD-ROM spindown see your computer's manual or contact the CD-ROM drive manufacturer)
• Slow source devices
• Source devices that transfer data in bursts
• Incorrect recorder controller settings
• Inability of the devices to sync properly
• Overall system configuration
• Computer unable to allow fast enough data transfer
• Conflicts with old device drivers. Do not use 16-bit real-mode) device drivers in Windows 98/Me. REM out any old CD-ROM drives you may have in your CONFIG.SYS file. (You don't need them anyway.)
• Setting hard drive read ahead optimization to none may cure buffer underruns in some cases. (Go to the Start menu | Settings | Control Panel | System | Performance | Advanced Settings/File System | Hard Disk and set Read-ahead optimization to None.)

Networks

• Recording across the network (a network may be too slow to maintain adequate throughput speed)

Files to Be Recorded

• Recording many small files
• Damaged source files (data loss)
• Trying to record files in use by the system or other applications

Other

• Copying from a CD that is scratched, dirty, or damaged
• Recorder malfunction

Checks/Prevention

• Defragment your hard drives at least once a week.
• Do not record across a network. Copy the desired files to your local hard drive.
• If your source hard disk is more than five years old, make sure it does smart thermal recalibration (contact your hard drive manufacturer for more info).
• Record at a slower speed.
• In any operating system, always use the newest drivers from your SCSI controller card manufacturer.
• It may be necessary to write audio at slower speeds than those you can achieve for data, since writing CD-DA audio requires streaming more bits per second to the Iomega CD-RW drive.
• Keep the CDs, the recorder, and your source CD-ROM drive free of dust.
• Do not try to copy empty directories, zero byte files, or files that may be in use by the system at the time of recording.
• If your data includes more than 10,000 very small files, create a disc image first, or record at a slower speed.
• The temporary directory should always have free space at least twice the size of the largest file you are recording.
• The entire computer, from the motherboard bus to the Iomega CD-RW drive itself, needs to be configured properly for faster recording and highest maximum sync transfer rate.

NOTE! The Iomega CD-RW USB drive is designed to the latest USB specification. However, there are some USB devices (including controller chips and hubs) currently available on the market that do not conform to the USB standard. If you experience problems after connecting the Iomega CD-RW USB drive, your system may contain an old driver or a non-compliant USB controller. Contact the manufacturer of the USB controller or your computer for possible solutions. We also recommend checking the Iomega web site (www.iomega.com) frequently for updated software and the latest information on USB.

About Digital Audio Extraction

CAUTION! Digital Audio Extraction (DAE) is designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor.

Copying audio digitally from a CD requires a CD-ROM drive or Iomega CD-RW drive which supports DAE. All Iomega CD-RW drives can perform DAE. Many CD-ROM drives do not support DAE at all; others do it, but not very well. Few (if any) high speed CD-ROM drives can extract audio successfully at or even near their top-rated data speed.

Unsuccessful audio extraction is easy to detect: it sounds bad (clicks, pops, or hissing within the track). The most common reason is that DAE was performed at too high a speed for your source CD-ROM or Iomega CD-RW drive to maintain proper synchronization of the audio data it was passing to the hard disk or Iomega CD-RW drive. Audio samples are skipped or repeated, causing errors which sound to the human ear like clicking, popping, or hissing.

The solution is to slow down DAE. However, with some drives, getting a clean audio extraction requires reading at very slow speeds, with lots of going back and rereading the same audio samples over again to make sure that everything is in the right place (this is called audio-resynching or jitter correction). Sometimes the read will be so slow that it becomes impossible to copy directly from your source audio CD to the Iomega CD-RW drive—the read speed is slower than the Iomega CD-RW drive's write speed. In this case you will have to copy the audio tracks to hard disk and then record them back to CD (follow instructions below).

1. Start Create CD:

2. Click the Start button located on the left side of the taskbar, select Programs, point to Iomega CD-RW, and select Create CD.

3. Click the Audio tab.

4. Click the Audio CD tab.

5. Insert the CD you want to copy tracks from into your Iomega CD-RW drive or source CD-ROM drive, and open that drive in the Explorer.

6. Select the track you want to extract.

7. Click the Extract button on the toolbar. The Extract Audio Track(s) to File(s) dialog box appears.

8. Select a location for the file in the Save In drop-down list.

9. Select a file name for the extracted file in the File name text box.

10. In the Save As Type drop-down list box, select the type of file you want the track saved as: WAV and MP3

11. In the format drop-down list, select the audio format you want for the extracted file and click save.

Testing Your System Configuration for Adaptec Easy CD Creator

You should perform the system tests if any of the following conditions apply:

• Before making your first CD
• After making changes to any of the following:
  • Location of your temporary files
  • Selecting devices (such as using a different CD-Recorder)
  • Adding devices (such as hard disks, Zip drives, CD-ROM drives, etc.)
  • Configuration settings

To run the Systems Test:

1. From the Tools menu, select System Tests. The Systems Test dialog box will appear.

2. Select one or more of the following tests:

• Data Transfer Rate Test—this test determines the average rate data is read from the drive.
• Audio Extraction Test—this test determines the average rate digital audio is extracted from the drive.

3. Click Test to perform the tests.

4. Follow any onscreen instruction.

Why Does My Iomega CD-RW Drive Write at a Speed Lower than I Set?

If your Iomega CD-RW drive is writing at a speed lower than you set, here are some explanations and suggestions to optimize the performance of your drive.

The Iomega CD-RW drive's safety feature may slow down the performance of your Iomega CD-RW drive

The Iomega CD-RW drive has a safety feature, which is designed to prevent possible damage to the CD disc or the loss of data. If this safety feature detects any problems during the process of creating a CD the Iomega CD-RW drive will spin down to a speed of 2x or slower. This helps to maintain a continuous flow of data and safeguards both the CD media and your information.

Using CDs of poor quality may affect the performance of your Iomega CD-RW drive

For optimal performance we suggest using brand name CD-R and CD-RW discs. Using top brand name discs may help to ensure the optimal performance of your Iomega CD-RW drive.

NOTE: Some name brand CD-R media may perform differently in different drives. If you are not getting the performance that you expect from your Iomega CD-RW drive, experiment with different brands of CD-R media until you find one that works well with your Iomega CD-RW drive.

Check your DMA Mode

To optimize the speed of your Iomega CD-RW drive it is best to enable the DMA mode for your CD-ROM drive. See Enabling DMA on Your Source CD-ROM Drive for step-by-step instructions on enabling DMA.

NOTE: If you have any problems formatting, you may need to disable the DMA mode in order to format a CD.

The compatibility of your source device can affect the speed of your Iomega CD-RW drive

The source device refers to a CD-ROM drive, a Network, or any type of device from which you can copy data to the Iomega CD-RW drive.

For example, when recording from a Network the Network may be too slow to maintain an adequate throughput speed and may cause the Iomega CD-RW drive to run slow. CD-ROM drives that are not DAE (Digital Audio Extraction) compatible can also be an issue. Many CD-ROM drives do not support DAE and those that do may not support the DAE effectively.

We strongly suggest testing your system before burning a CD-R or CD-RW from any source. Easy CD Creator comes with a variety of system tests that checks different parts of your system for compatibility. Please use the following steps to test your system for compatibility.

1. Run the System Tests in Easy CD Creator^.

2. If your CD-ROM drive is not DAE compatible, or if you are copying from the Network and it is too slow, another solution is to copy your data or audio files to your hard drive and record the files back to CD. To copy from your hard drive please use the steps in About Digital Audio Extraction.

The CD Icon Does Not Appear on a Mac OS Desktop.

NOTE: For best results use the Iomega CD-RW Software disc that came with your Iomega CD-RW drive to test your drive. A CD icon will only appear on your desktop if you insert an audio CD, prerecorded CD-R, or CD-ROM disc. Blank CD-R or CD-RW discs will not mount on your desktop. Special UDF software may be required to read formatted CD-RW discs.

1. If you did not reboot your computer after installing the Iomega CD-RW software, do so now.

2. Check all connections.

3. Make sure the drive is receiving power.

4. Make sure you are using the USB cable that came with your Iomega CD-RW drive.

5. Make sure the Iomega CD-RW software is installed. The Iomega CD-RW software package shipped with your drive includes drivers required for Iomega CD-RW USB drives. Restart after running the Iomega CD-RW software installer.

6. If you are connected to a USB hub, ensure the hub is connected correctly and has power.

7. Try connecting the Iomega CD-RW drive directly to one of the USB connections on your computer, rather than a USB hub or keyboard.

8. If the problem continues, there may be an extension conflict on your system. Please contact the Iomega web site (http://www.iomega.com) or refer to How to Get Help for additional troubleshooting information.

The Iomega CD-RW USB Drive Is Not Assigned a Drive Letter under Windows.

1. Check all connections.

2. Make sure the drive is receiving power.

3. Make sure you are using the USB cable that came with your Iomega CD-RW drive.

4. Make sure the Iomega CD-RW software is installed. The Iomega CD-RW software package shipped with your drive includes drivers required for Iomega CD-RW USB drives.

5. Try reinstalling the software. If you are using Windows and the Iomega CD-RW software is already installed, remove it using Add/Remove Programs in Control Panel, restart Windows, then reinstall the software.

6. Check to see if your USB controller is enabled and is working properly:

   Windows 98/Me Users:

   1. Right click on the icon for My Computer and select Properties.

   2. Click the tab for Device Manager.

   3. Double click on Universal Serial Bus Controller.

   4. Universal Host Controller and USB Root Hub should be listed.

   5. If either of these has an exclamation or a red X next to it, or if the Universal Serial Bus Controller is not listed, there is a problem with the USB Controller. Call your computer manufacturer for information on getting it fixed.

7. If you are connected to a USB hub, ensure the hub is connected correctly and has power.

8. Try connecting the Iomega CD-RW drive directly to one of the USB connections on your computer, rather than a USB hub or keyboard.

9. Try manually assigning a drive letter to the Iomega CD-RW USB drive: Windows 98/Me.

10. Check your BIOS to ensure USB is enabled. Refer to your computer's User's Guide or manual for directions.

NOTE: If you disconnect your Iomega CD-RW USB drive and reconnect to the same USB port, the drive should be reassigned the same drive letter automatically. If you reconnect to a different USB port, you may have to manually reassign the drive letter.

If the problem continues, there may be a driver conflict on your system. Please contact the Iomega web site (www.iomega.com)

Windows 2000 Users:

1. Check all connections.

2. Make sure the Iomega CD-RW USB drive is receiving power.

3. Make sure you are using the Iomega CD-RW USB cable that came with your Iomega CD-RW drive.

4. If you are connected to a USB hub, ensure the hub is connected properly and has power.

5. Try connecting the Iomega CD-RW USB drive directly to one of the USB connections on your computer, rather than a USB hub or keyboard.

6. Try manually assigning a drive letter to the Iomega CD-RW USB drive.

   NOTE: You must have administrator privileges for your local computer in order to change drive letters under Windows 2000.
   
   

   1. Select Control Panel, Administrator Tools, Computer Management, then Disk Management.

   2. Right click on the icon for the Iomega CD-RW USB drive and select Change Drive Letter & Path from the shortcut menu.

   3. Click the Edit button.

   4. Click on Assign a drive letter and select the letter you want to use for your Iomega CD-RW USB drive.

Green Power Light Does Not Come On.

1. Make sure you are using the Iomega universal power supply that came with your Iomega CD-RW drive. Ensure that it is connected to the Iomega CD-RW drive as shown in step 4 of the instructions for connecting your drive.

2. Make sure the power supply connector is completely inserted into the Iomega CD-RW drive power connector.

3. Make sure the power supply is plugged into a working power outlet.

Iomega CD-RW Drive Performance Seems Slow.

Other USB devices connected at the same time as the Iomega CD-RW drive can affect the Iomega CD-RW drive's performance, especially digital cameras or scanners that are processing large amounts of data. If you are using a hub to connect several devices to your computer, disconnect the other devices and connect the device directly to either of the computer's USB ports.

Write Speeds

Your Iomega CD-RW drive has the capability of writing data to both CD-R and CD-RW discs at 4x speed. This means that it can write the equivalent of 4 minutes of audio data in one minute. An audio CD can contain up to 74 minutes of audio data. This means that in 4x mode, it will take around 19 minutes to write 74 minutes of audio data. Writing non-audio data may be even slower.

Average write speeds for a 1x CD writer are:

• 1x for audio = 172 kb/second
• 1x for data = 150 kb/second (In other words, at 1x speed you can write about 8.7 megabytes of data per minute.)

Any CD recorder will seem slow compared to an average Ultra DMA hard drive which can write about 33 MB/second.

The speed difference stems from the vast difference in technologies. The hard drive uses magnetics to store its data. The CD recorder uses a laser to burn pits into blank CD discs.

PC NOTE: The drive will only write at 4x speed if DMA is enabled on the drive that you are copying from. Refer to the information on DMA in the section called Buffer Underruns.

Windows Stops Responding When You Disconnect the Iomega CD-RW USB Drive.

This may occur because Windows is trying to access a file that is on your Iomega CD-RW disk. Make sure that no files on the disk are in use when you unplug the drive. Eject the disk before disconnecting the USB interface cable and Iomega drive to prevent any data loss.

Your Iomega CD-RW USB Drive Stops Responding (Locks up), or Information Gets Lost or Corrupted While You Are Saving or Copying Files.

The problem is probably due to a non-compliant USB controller chip or other USB device on your computer system. Try the following suggestions:

• Carefully follow the USB guidelines. They are designed to help you avoid some of the problems caused by non-compliant USB devices.
• Upgrade your system software to Windows 98 Second Edition. This version of Windows 98 includes USB driver upgrades that fix most of the problems associated with USB controllers and motherboards.
• If the problem still continues, you may want to upgrade the USB controller in your computer system to one that complies with the latest USB specification. In this case, contact your computer manufacturer for help.
• Do not connect or disconnect any USB device while the Iomega CD-RW USB drive is transferring information. Data loss will result!

CAUTION! USB devices (including controller chips, hubs, cables, cards, mice, joysticks, and peripherals) that do not comply with the USB specification may cause system lockups or possible data loss when used with your Iomega CD-RW USB drive. If you are not sure that a USB device complies with the latest USB specification, contact the manufacturer of the device.

The Iomega CD-RW Drive Does Not Work on a Toshiba Laptop Computer.

Some older Toshiba laptops use a USB port called an "Open Host" that is not compliant with the latest USB specification. If your Toshiba laptop has an "Open Host" USB port, your Iomega CD-RW drive may not be assigned a drive letter when connected to a Toshiba laptop. Try following the USB guidelines. They are designed to help you avoid some of the problems caused by non-compliant USB devices. If you continue to have problems, contact Toshiba for additional information.

Easy CD Creator Doesn't Recognize My Disc

If you have already written to a disc using Direct CD, you will need to erase the disc before you can use Easy CD Creator to write to that disc. For more information about compatibility, see the section Testing Your System Configuration for Adaptec Easy CD Creator.

You Want To Change the Drive Letter Assigned to Your Iomega CD-RW drive

NOTE: Changing your drive letters may cause letters assigned to other devices to be reassigned. Some links and dependencies may be broken.

NOTE: It may be necessary to reconfigure the software that came with your Iomega CD-RW drive after following these step, since changing drive letters may break some links within the software.

Drive letter assignments are controlled by the operating system—in order to change a drive letter assignment, you must work with the procedures required by your computer's operating system.

Windows 98/Me Users:
If your computer is running Windows 98 or Me, use the instructions below to assign the desired drive letter to your Iomega CD-RW drive.

1. Right mouse click on the icon for My Computer and select Properties.

2. Click the Device Manager tab.

3. Click the plus sign (+) next to CD-ROM drives, then click the icon for the Iomega CD-RW drive to select it.

4. Click the Properties button located at the lower left of the Device Manager window.

5. Click the Settings tab.

6. The Settings window will inform you of the current drive letter for the Iomega CD-RW drive. To set a specific drive letter, select the desired drive letter in the dialog box for Start drive letter. Note that the same drive letter should appear in the dialog box for End drive letter.

Windows 2000 Users:
Drive letter assignments are controlled by the operating system. In order to change a drive letter assignment, you must work with the procedures required by your computer's operating system. The following instructions describe how to change drive letters for removable drives under Windows 2000.

NOTE: You must have administrator privileges for your local computer in order to change drive letters under Windows 2000.

1. Select Control Panels, Administrator Tools, Computer Management, then Disk Management.

2. Right click on the icon for the Iomega CD-RW drive and select Change Drive Letter & Path from the shortcut menu.

3. Click the Edit button.

4. Click on Assign a drive letter and select the letter you want to use for your Iomega CD-RW drive.

Your Standard CD-ROM Drive Won't Read Recordable CDs

Sometimes, it appears that you wrote a CD without trouble and can read it on your Iomega CD-RW drive; however, when you put it in a standard CD-ROM drive, one of the following happens:

• The CD is ejected
• You get error messages such as no CD-ROM or not ready reading.
• You have random problems accessing some files or directories.

The problems may vanish completely when you use the disc on different CD-ROM drive.

The lasers of some CD-ROM drives, especially older ones, are not calibrated to read recordable CDs because their surface is different from that of factory-pressed CDs. If your CD-ROM drive reads mass-produced (silver) CDs but not recordable CDs, check with the CD-ROM drive manufacturer to determine if this is the problem. In some cases, an upgrade may be available to resolve the problem. The combination of CD brand and your Iomega CD-RW drive can make a difference.

Problems Reading Recordable CDs on Any CD-ROM Drive

If you have successfully written a CD but have problems reading it, there are a number of possible reasons:

• If the CD can be read on the CD-R or CD-RW drive but not on a standard CD-ROM drive, check in Disc Info and Tools to make sure that the session containing the data you just wrote is closed. CD-ROM drives cannot read data from a session that is not closed. If the CD session is not closed, go ahead and do so.
• If your CD is ejected, you receive an error message, or you have random problems accessing files from the CD, your CD-ROM drive may not be well-calibrated to read recordable CDs.
• The CD can read fine, but all of the files have a read-only attribute. This occurs because the file system extensions used to read back ISO 9660 discs in Windows assume that CDs are a read-only medium, and therefore set the read-only attribute for files on CD. If you copy files from CD back to hard disc, this attribute is maintained until you change it using Windows Explorer.

About File Systems and File Names

Not all CDs can be read by all operating systems; much depends on what file system and filenaming option are used when the disc is created. If you need to make a disc readable on more than one operating system, please consult the table below to determine the best filenaming option for the combination of platforms the disc will be read on.

* As reported by end-users; this information has not yet been verified by Adaptec.

ISO 9660 (8+3 characters set)
If you are going to make an ISO 9660 Level 1-compliant disc, we strongly suggest that you take ISO 9660's filename limitations into consideration from the start when creating your files and applications. Use this option to record discs with filenames which comply strictly with ISO 9660 Level 1 restrictions.

Any MS-DOS 8+3 filenames (unrestricted character set)
Windows 95/98/Me/2000/NT allows you to use file and folder names up to 255 characters long, which may include spaces. To maintain DOS compatibility, a DOS-standard (8+3) filename is associated with each file; these names are created automatically by Windows and can be viewed in Properties for each file. To create these DOS-standard names, long filenames are truncated and the tilde (~) is added; a number may also be added to distinguish between files which would otherwise have identical names when truncated. For example, the filename "Letters to Send.DOC" might become "LETTER~1.DOC."

If you select the "Any MS-DOS 8+3 filenames" (Easy CD Creator) or "DOS names only" (Easy-CD Pro) option, these DOS names will be used in recording the files to disc, and any long filenames will be lost.

Joliet
Joliet is an extension of the ISO 9660 standard, developed by Microsoft for Windows 95, to allow CDs to be recorded using long filenames (it also allows for using the Unicode international character set). For files recorded to CD, Joliet allows you to use filenames up to 64 characters in length, including spaces. Easy-CD Pro 95 and Adaptec Toast also record the associated DOS-standard name for each file. CD Creator only records the long filenames, so Joliet discs recorded with CD Creator will not be readable under DOS or Windows 3.1.

Versions of Windows NT up to 3.51 build 1057 do NOT read the long filenames on Joliet discs. Windows NT 4.0 does support Joliet. If you select this option, filenames up to 64 characters long will be allowed. If a filename is longer than 64 characters, a message will appear allowing you to edit the filename.

Long File Names (30 characters max)
(Easy CD Creator) Windows 95/98/Me/2000/NT long filenames are used, but converted to upper case. Filenames longer than 30 characters are truncated and the tilde (~) is added; a number may also be added to distinguish between files which would otherwise have identical names when truncated.

Romeo
Romeo allows you to write to disc filenames up to 128 characters long, including spaces. This is not part of the Joliet standard, and the Unicode character set is not supported. If read under DOS or Windows 3.1, file and directory names will appear truncated to 8+3. (However, if two or more filenames become identical when truncated, you will probably be able to see only the first.) Romeo long filenames can be read on Windows 95 and Windows NT 3.51 systems. Romeo discs can be read on Macintosh systems if the filenames are not longer than 31 characters.

When you select this option, your disc can include filenames up to 128 characters long. File and directory names are automatically converted to uppercase for maximum compatibility with Windows NT 3.51 and DOS.

Macintosh HFS
HFS (Hierarchical File System) is the "native" file system used by the Macintosh operating system to organize data on hard and floppy disks. It can also be used for CD-ROMs; in this case, Macintosh file attributes such as custom icons and the Macintosh desktop will be preserved.

About File Version Numbers

In strict interpretations of the ISO 9660 standard, all directory entries of files must contain the file name followed by a semicolon and the file version number, ";1." Most operating systems automatically remove these two characters from the filename when accessing a file or displaying a directory, but versions of the Macintosh operating system prior to 7.5 did not. The result is that when you look at an ISO 9660 disc on a Macintosh with System 7.0 or earlier, all the filenames appear as "FILENAME;1". This could cause problems with an application that must run from CD on the Macintosh : if your application looks for a file named "MYFILE.TXT", it will only find a file named "MYFILE.TXT;1".

NOTE: With later Mac system software, if the option key is held down while the disc is being mounted on the desktop, the System will display file version numbers.

Some UNIX systems require a setting to make the version numbers "disappear."

Windows System Problems When Creating CDs

If you are experiencing problems with your Windows Operating System when creating CDs, Iomega suggests that you try one or more of the following:

• If you have other applications open when using the software that came with your Iomega CD-RW drive, try closing those other applications when creating a CD.
• Turn off any screen saver, power management or suspend mode that may be enabled on your computer while a CD is being created. These can be reenabled once the CD creation process has finished.
• If you have anti-virus software installed, disable any active virus scanning during the creation of a CD or when copying a large amount of files to a disc. Make sure that you reenable the active anti-virus software and scan the disc that you created before using or distributing it.

Can I Use CDs I Create on My Iomega CD-RW Drive on Any CD player?

CD-RW discs created on a Iomega CD-RW drive can be read on MultiRead CD players. Virtually all CD-RW drives sold today are MultiRead compatible. Many PC OEMs provide MultiRead compatible CD-ROM or DVD-ROM drives as standard equipment with the computers they sell. You should always check with the owner's manual that came with your computer equipment to be sure that the CD player is MultiRead compatible.

NOTE: CD-R discs are read by virtually all types of CD drives sold today. If in doubt as to which type of disc to use, use a CD-R disc.

Choose the region closest to your location:

U.S. and Canada

Europe, the Middle East, and Africa

Asia-Pacific Region

Japan

Latin America

How to Get Help
In Asia-Pacific Region

Iomega is committed to providing a first class technical support service. To meet this goal, we offer a variety of support options designed to meet the needs of a wide range of users including a web support site, e-mail, and live technical support service.

Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website at www.iomega.com/supportpolicy.

Iomega Web Support Sites:
http://www.iomega.com/support/ap (Asia-Pacific Region)

The Iomega Asia-Pacific and Japan web support sites offer advanced problem-solving support available 24 hours a day. Here's just some of what's offered:

• Online Help Pages—You can find help pages with answers to frequently asked questions (FAQs).

• Locate Iomega Manuals—You can access an electronic copy of the manual for any Iomega product. If the manual you select is a PDF file, you will need Adobe^® Acrobat^® Reader to view it. If you don't already have Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems Incorporated web site: http://www.adobe.com.

• Download the Latest Iomega Software—The software that shipped with your Iomega product may be updated over time. Choose software download from the Iomega web support site to check for the most up-to-date Iomega software or go directly to http://www.iomega.com/software.

E-mail Tech Support

Asia-Pacific Region:
Send an e-mail to our Technical Support team via the web. Just go to our support site at http://www.iomega.com/support/ap and click e-mail.

Calling Iomega Technical Support

Iomega also offers live technical support for all your troubleshooting needs.

Before calling Iomega Technical Support, please have the following information at hand. Also please turn on your computer and call from a phone near your computer.

1. Previous customer number, if applicable.
2. Serial number of your drive.
3. Make and model of drive.
4. Make and model of computer.
5. Operating system used (for example, Windows^® 98, Mac^® OS 8.6).
6. List of any other hardware installed on the computer (for example, printers, CD-ROM).
7. Iomega software version.
8. Exact description of the problem and any error messages received.

Technical Support Numbers

Iomega has a highly trained technical support staff that is ready to take your call at the following numbers. Calls to these numbers will be charged at normal dialing rates to the listed in-country area codes.

Rest of Asia

Please go to our web support site at www.iomega.com/support/ap, contact the nearest support center, or contact your local dealer or distributor.

Product Return

For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our web support site or contact Iomega Technical Support. Because many returns are found to be due to a technical problem rather than a defective product, it is necessary to check with Iomega Technical Support before returning your drive. Our trained support personnel can often resolve the problem directly or otherwise supply you with return authorization.

Product Information

Visit our web site at http://www.iomega.com for information on new Iomega products, promotions, or support.

Purchasing Iomega Products

For general purchase and reseller information, please go to our web site at http://www.iomega.com/support/ap.

How to Get Help in Europe, the Middle East, and Africa

Iomega is committed to providing first class technical support service. To meet this goal, Iomega offers a variety of support options designed to meet the needs of a wide range of users. These support options include a web support site, a 24-hour automated technical support service, e-mail, and live technical support service.

Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website at http://www.iomega-europe.com/support.

Iomega Web Support Site:
http://www.iomega-europe.com/support

The Iomega European web support site offers advanced problem-solving support available 24 hours a day in various European languages. Here's just some of what the site offers:

• On-line Help Pages—You can find help pages with answers to frequently asked questions (FAQs), troubleshooting or basic "how to" information in your language. The help pages are in HTML format that can be viewed directory from your web browser.

• Locate Iomega manuals—You can access an electronic copy of the manual for any Iomega product. If the manual you select is a PDF file, you need to Adobe Acrobat Reader to view it. If you don't already have Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems incorporated web site at: http://www.adobe.com.

• Download the latest Iomega Software—The software that shipped with your Iomega product might be updated over time. Choose software download from the Iomega support web site to check for the most up-to-date Iomega software or download the latest software and driver upgrades in seven languages directly from http://www.iomega.com/software/drivers.html.

Interactive Troubleshooting System: +353-1-4105-050

This 24-hour automated system works just like a live technical support agent. This system ask a series of questions relating to your problem, which you answer by using the keys on your telephone keypad. The system makes a diagnosis of the problem and provides you with a solution over the phone or by fax. This system is accessible by calling technical support and choosing the corresponding option from the recorded menu, or by dialing the above number.

E-mail Technical Support

Send an e-mail to our Technical Support team via the web. Go to our support site at http://www.iomega-europe.com/support/, select your language and click e-mail.

Calling Iomega Technical Support

Iomega also offers live technical support for all your troubleshooting needs. Before calling Iomega Technical Support, turn on your computer, call from a phone near your computer, and have the following information available:

• Previous customer number, if applicable.
• Serial number of your drive.
• Make and model of drive.
• Make and model of computer.
• Operating system used (for example, Windows 98 or Mac OS 8.6).
• List of any other hardware installed on the computer (for example, printers or CD-ROM).
• Iomega software version.
• Exact description of the problem and any error messages received.

Technical Support Numbers

Iomega has a highly trained technical support staff available to take your call at the following numbers. Calls to these numbers are charged at national access rates. Calls to the numbers listed for "Other Countries" are charged at normal international dialing rates to the Republic of Ireland.

Product Repair or Return

For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our support web site or contact Iomega Technical Support. Because many returns are found to be due to a technical problem, rather than a defective product, check with Iomega Technical Support before returning your drive. Our trained support personnel can often resolve the problem over the phone.

Product Information

Visit our web site at http://www.iomega-europe.com for information on new Iomega products, promotions, or support.

Purchasing Iomega Products

For general purchase and resale information, please go to our web site at http://www.iomega-europe.com.

How to Get Help
In Japan

Iomega is committed to providing a first class technical support service. To meet this goal, we offer a variety of support options designed to meet the needs of a wide range of users including a web support site, e-mail, and live technical support service.

Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website at www.iomega.com/supportpolicy.

Iomega Web Support Site (Japan):
http://www.iomega.co.jp/support/

The Iomega Japan web support sites offer advanced problem-solving support available 24 hours a day. Here's just some of what's offered:

• Online Help Pages—You can find help pages with answers to frequently asked questions (FAQs).

• Download the Latest Iomega Software—The software that shipped with your Iomega product may be updated over time. Choose software download from the Iomega web support site to check for the most up-to-date Iomega software or go directly to http://www.iomega.co.jp/software/download.html.

E-mail Tech Support

Japan:
Send an e-mail to our Technical Support team via the web. Just go to our support site at http://www.iomega.co.jp/support/ select your product and click e-mail.

Calling Iomega Technical Support

Iomega also offers live technical support for all your troubleshooting needs.

Before calling Iomega Technical Support, please have the following information at hand. Also please turn on your computer and call from a phone near your computer.

1. Previous customer number, if applicable.
2. Serial number of your drive.
3. Make and model of drive.
4. Make and model of computer.
5. Operating system used (for example, Windows^® 98, Mac^® OS 8.6).
6. List of any other hardware installed on the computer (for example, printers, CD-ROM).
7. Iomega software version.
8. Exact description of the problem and any error messages received.

Technical Support Numbers

Iomega has a highly trained technical support staff that is ready to take your call at the following numbers. Calls to this number will be charged at normal dialling rates.

Product Return

For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our web support site or contact Iomega Technical Support. Because many returns are found to be due to a technical problem rather than a defective product, it is necessary to check with Iomega Technical Support before returning your drive. Our trained support personnel can often resolve the problem directly or otherwise supply you with return authorisation.

Product Information

Visit our web site at http://www.iomega.co.jp for information on new Iomega products, promotions, or support.

How to Get Help
In Latin America

Iomega is committed to providing a first class technical support service. To meet this goal, Iomega offers a selection of support options including a web support site, fax support, and email support.

Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our web site at http://www.iomega.com/supportpolicy.html.

Iomega's Web Support Site http://www.iomega.com/support

The Iomega award winning web support site offers advanced problem-solving support available 24 hours a day. Here's just some of what's offered:

• Online Help Pages—You can find help pages with answers to frequently asked questions (FAQs) and troubleshooting or basic "how to" information.

• Locate Iomega Manuals—You can access an electronic copy of the manual for any Iomega product. If the manual you select is a PDF file, you will need Adobe^® Acrobat^® Reader to view it. If you don't already have Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems Incorporated web site: http://www.adobe.com.

• Download the Latest Iomega Software—The software that shipped with your Iomega product may be updated over time. Choose software download from the Iomega web support site to check for the most up-to-date Iomega software or go directly to http://www.iomega.com/software.

Fax Support: 1-801-332-4882

You can send a fax to our Technical Support team via the Fax support number requesting basic troubleshooting information and available documents.

E-mail Tech Support

Send an e-mail to our Technical Support team via the web. Just go to our support site at http://www.iomega.com/support, make the appropriate selection for your region, and click e-mail.

Product Information

Visit our web site at http://www.iomega.com for information on new Iomega products, promotions, or support.

How to Get Help
in the U.S. and Canada

Iomega is committed to providing a first class technical support service. To meet this goal, Iomega offers a variety of support options designed to meet the needs of a wide range of users, including an award-winning web support site, e-mail, and live technical support service.

Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website at www.iomega.com/supportpolicy.html or call 1-412-690-2100 (available in the U.S. and Canada only).

Iomega's Web Support Site: www.iomega.com/support

The Iomega award winning web support site offers advanced problem-solving support available 24 hours a day. Here's just some of what's offered:

• Online help pages—You can find help pages with answers to frequently asked questions (FAQs), troubleshooting, or basic "how to" information.

• Locate Iomega manuals—You can access an electronic copy of the manual for any Iomega product. If the manual you select is a PDF file, you will need Adobe Acrobat Reader to view it. If you don't already have Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems Incorporated web site: www.adobe.com.

• Download the latest Iomega software—The software that shipped with your Iomega product may be updated over time. Choose Software Download from the Iomega web support site to check for the most up-to-date Iomega software, or go directly to www.iomega.com/software.

Web Support Forum

You can use our free, interactive support forums to get help from Iomega's Technical Support team, as well as from fellow Iomega customers! There's no special software required and registration is quick and easy. Just go to our support site at www.iomega.com/support, select your product, and click support forums.

E-mail Tech Support

Send an e-mail to our Technical Support team via the web. Just go to our support site at www.iomega.com/support, select your product, and click e-mail.

Calling Iomega Technical Support

Iomega also offers live technical support for all your troubleshooting needs.

Before calling Iomega Technical Support, please have the following information available. Also, please turn on your computer and call from a phone near your computer.

1. Previous customer number, if applicable.
2. Serial number of your drive.
3. Make and model of drive.
4. Make and model of computer.
5. Operating system used (e.g., Windows 98, Mac OS 8.6, etc.).
6. List of any other hardware installed on the computer (e.g., printers, CD-ROM, etc.).
7. Iomega software version.
8. Exact description of the problem and any error messages received.

Iomega has a highly trained technical support staff that is ready to take your call toll free at 1-412-690-2100, Monday through Friday from 6 a.m. to 9 p.m. and Saturday from 7 a.m. to 2 p.m. (Mountain Time). Technical support hours are subject to change without notice.

*1-412-690-2100 is available in the U.S. and Canada only.

Product Return or Repair

For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our web support site at www.iomega.com/support or call the Iomega Customer Service Hotline at 1-412-690-2100. Because many returns are found to be due to a technical problem rather than a defective product, it is necessary to check with Iomega Technical Support before returning your drive. Our trained support personnel can often resolve the problem directly or otherwise supply you with return authorization.

*1-412-690-2100 is available in the U.S. and Canada only.

Product Information

Call 1-800-MY-STUFF** (1-800-697-8833) or visit our web site at www.iomega.com for information on new Iomega products, promotions, and rebates.

**1-800-MY-STUFF (1-800-697-8833) is available in the U.S. and Canada only.

Purchasing Iomega Products

You can purchase Iomega products:

• Online at http://www.iomega.com/direct/main/home.jsp (U.S. Only).
• Calling 1-800-MY-STUFF (1-800-697-8833) (U.S. Only).
• Visiting your local computer store.

When purchasing Iomega products over the phone and on the Internet, you can use your credit card (Visa, MasterCard, American Express, or Discover). Simply select the option of interest to you.

Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This non-transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase and lasts for the period specified below:

• Zip, Jaz, FotoShow, PocketZip, HipZip, and Clik! drives: one (1) year

• Zip, Jaz, PocketZip, and Clik! disk media: five (5) years

• Iomega CD-RW and ZipCD drives: one (1) year

• Iomega CD-R and CD-RW discs: one (1) year

• Any other Iomega hardware product unless otherwise stated: one (1) year

Excluded Products and Problems

This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third party products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such products which, if included, are provided "AS IS." Excluded is damage caused by accident, misuse, abuse, unusually heavy use, use of non-Iomega supplied or approved media, exposure of media to excess magnetic fields, or external environmental causes.

Remedies

Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega's sole option and expense, and Iomega may use new or refurbished parts or products to do so. If Iomega is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price.

The above is Iomega's entire obligation to you under this warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega's liability exceed the original purchase price of the drive or the media disk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Obtaining Warranty Service

You must notify Iomega within the warranty period to receive warranty service. For information on warranty service, visit our website at www.iomega.com/supportpolicy.html; call 1-412-690-2100*; write to Iomega Customer Service at 1821 W. Iomega Way, Roy, UT, 84067, USA; or, contact your local Iomega dealer. Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website at www.iomega.com/supportpolicy.html or call 1-412-690-2100*. Iomega reserves the right to change the above stated conditions without any advance notice.

If the Iomega representative determines your product is eligible for warranty service, you will be required to return it to Iomega, shipping prepaid, along with proper identification, a return authorization number provided by the representative, and proof of purchase. Customers located in Latin America may obtain warranty service by returning the Iomega product to the dealer where it was purchased. Iomega will not protect, recover, or return data during warranty service so you should duplicate your data before shipment.

Limitations

THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted by applicable law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in duration to the express warranty term. Some jurisdictions do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach of any warranty on your Product must be filed within one (1) year of the first date the suit could have been brought.

*1-412-690-2100, available in the U.S. and Canada only.

Product Name: Iomega Predator CD-RW Drive
Model Number: ZIPCD1024EXT

Product Name: Iomega USB Adapter
Model Number: CDRWUSBA

FCC (United States)

The computer equipment described in this manual generates and uses radio frequency (RF) energy. If the equipment is not installed and operated in strict accordance with the manufacturer's instructions, interference to radio and television reception may result.

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Part 15, Class B, of the FCC Rules, is designed to provide reasonable protection against radio and television interference in a residential installation. Although the equipment has been tested and found to comply with the allowed RF emission limits, as specified in the above cited Rules, there is no guarantee that interference will not occur in a particular installation. Interference can be determined by turning the equipment off and on while monitoring radio or television reception. The user may be able to eliminate any interference by implementing one or more of the following measures:

• Reorient the affected device and/or its receiving antenna.

• Increase the distance between the affected device and the computer equipment.

• Plug the computer and its peripherals into a different branch circuit from that used by the affected device.

• If necessary, consult an experienced radio/television technician for additional suggestions.

NOTE: Changes or modifications to the electronics or enclosure of this product must be expressly approved by Iomega; otherwise, the user's authority to operate this product may be voided by the FCC.

Canadian Verification

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003, Class B).

Laser Safety

This unit employs a laser. Do not remove the cover or attempt to service this device when connected due to the possibility of eye damage.

CAUTION! Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure.

CAUTION! Invisible laser radiation when open. Avoid exposure to beam.

Manufacturer/Responsible Party

Some of the terms listed below may not apply to your product.

1

1394—See FireWire.

A

ASPI—Advanced SCSI Programming Interface. A software communication layer between an adapter card and connected SCSI devices. An ASPI layer exists in most operating systems, including DOS, Windows, LINUX, UNIX, Mac OS, and OS/2.

ATA—Advanced Technology Attachment. The built-in system a PC computer uses to connect drives to the computer. You may have also heard it called IDE (Intelligent Device Electronics)—they mean the same thing. This is the most common interface for hard disks. The ATA interface has now been enhanced to support faster data transfers. See DMA for more information.

ATAPI— Advanced Technology Attachment Packet Interface. IDE (ATA) was originally designed for hard disks only, not removable devices such as Iomega CD-RW drives, CD-ROMs, and tape drives. ATAPI is designed to bridge this gap and support removable drives. ATAPI devices use your IDE channel to communicate with your computer. The ATAPI interface has now been enhanced to support faster data transfers. See DMA for more information.

Audio CD—See CD-DA

B

Blue Book—CD specification that describes the CD Extra (Enhanced CD) format.

Bootable CD—An ISO formatted CD specially configured with a boot record and operating system files that the computer can use as a startup volume.

Buffer Underrun—A problem that may occur when writing CDs. The CD recorder requires a steady stream of data from the computer. If the stream is interrupted and recorder has used its buffer data, errors may occur. See Troubleshooting for more information on Buffer Underruns.

C

CardBus—High speed 32-bit interface based on the PCI interface. This interface is available on most newer laptop computers as a means for connecting high speed removable cards such as USB, FireWire, Ultra SCSI, Ethernet, and High speed MODEMs. PCMCIA devices can be used in CardBus slots.

CD Extra—Compact Disc Extra (also known as Enhanced CD or CD Plus). A new format for creating interactive music CDs. A CD Extra disc has two sessions. Session one consists of audio tracks. Session two consists of a data track.

CD Plus—See CD Extra.

CD Specifications—The specifications for Compact Disc are contained in several books:

• Red Book (1981)—Original CD-DA standard developed by Sony and Philips.
• Yellow Book (1983)—Specifies parameters for CD-ROMs (does not specify data structure).
• Green Book (1986)—Describes the CD-i format.
• Orange Book (1990)—Describes CD-R and CD-RW format and media.
• White Book (1993)—Describes the Video CD format.
• Blue Book (1995)—Describes the CD Extra standard

CD Text—Compact Disc Text. An audio CD that includes title, artist, song titles, etc. in the disc's Table of Contents. CD Text discs require special players.

CD+G (Karaoke)—Compact Disc Plus Graphics. A special digital audio disc format that combines a standard CD-DA track with graphic and text subchannels.

CD—Compact Disc. A 12cm disc, made up of polycarbonate substrate, a thin metallic layer, and a lacquer coating, originally used to hold digital audio data (as defined in the Red Book). The compact disc was originally developed by Sony and Philips and was introduced in 1982.

CD-DA—Compact Disc-Digital Audio. A compact disc used to store music. This is the original format used by home and car stereos. CD-DA is defined by the original Red Book Specification released by Sony and Philips in 1981.

CD-E—Compact Disc-Erasable. Allows the user to write, erase, overwrite, and read CD information. This format was replaced by CD-RW.

CD-i—Compact Disc-Interactive. A CD format designed to play interactive multimedia applications on a CD-i player attached to a television. CD-i is described in the Green Book, but is no longer used.

CD-R—Compact Disc-Recordable (One-Off or CD-WO). A recordable compact disc that cannot be erased. CD-R is described in the Orange Book.

CD-ROM XA—Compact Disc-Read Only Memory Extended Architecture. An extension to the Yellow Book specification that was proposed by Sony, Philips, and Microsoft to enhance the multimedia capabilities of CD-ROMs. XA is also used as a bridge between CD-i players and CD-ROM drives. Kodak's PhotoCD is an example of a CD-ROM XA format.

CD-ROM—Compact Disc-Read Only Memory. A compact disc used to store computer data. Data cannot be written to a CD-ROM. CD-ROMs are defined by the Yellow Book.

CD-RW—Compact Disc-ReWritable. A recordable compact disc that can be erased and rerecorded. CD-RW is defined by part III of the Orange Book.

CD-V—Compact Disc-Video. See Video CD.

CD-Video— Compact Disc-Video. See Video CD.

CD-WO—Compact Disc-Write Once. See CD-R.

Close Session—When a session is closed, information about its contents is written to the disc's Table of Contents, and the disc is prepared for the next session.

D

DAE—Digital Audio Extraction. See About Digital Audio Extraction in the Troubleshooting section.

Disc-At-Once—A method of recording CDs where, the entire CD is recorded in one pass without turning off the laser. Disc-At-Once allows you to run tracks together without a pause (songs on a CD-DA disc can run together).

Disc Image—A file that contains all of the data needed to create a CD. Disc images can be mounted and browsed like any other volume.

DMA—Direct Memory Access. A mode of data transfer. DMA accelerates transfer rates because it does not access the computer's processor. Ultra DMA can support two devices and transfer data at rates up to either 33 MB/s or 66 MB/s depending on the type of Ultra DMA bus. For more information on enabling the DMA setting for your computer, see About Buffer Underruns in the Troubleshooting section.

E

EIDE—Enhanced Intelligent Device Electronics. A means of attaching devices (such as Zip drives and other storage devices) to your computer. See IDE.

EISA—Enhanced Industry Standard Architecture. An internal connection for devices such as network cards, SCSI cards, video cards, sound cards, etc. EISA has a maximum data transfer rate of 33 MB/s. See also ISA.

Enhanced CD—See CD Extra.

F

FireWire—IEEE 1394. Many computers have a port for connecting FireWire devices. The FireWire port allows you to connect high speed devices, such as digital camcorders, audio recorders, and external storage, to your computer. The FireWire interface allows you to connect up to 63 devices to your computer. You can connect and disconnect devices to your computer, while it is running, without having to worry about setting device IDs, Switches, or terminators required by many other interfaces.

There are two types of FireWire connectors. Most desktop computers have 6-pin FireWire connectors and most laptop computers have 4-pin FireWire connectors. Computers that have 6-pin connectors can supply power to some devices.

4-pin FireWire Port

6-pin FireWire Port

FireWire was originally developed by Apple Computer, Inc. FireWire is also known by its industry standard designation IEEE 1394, Sony i.Link or just 1394. Look for "1394" or one of the following logos to locate the FireWire connector on your computer:

Currently, FireWire can transfer data at 400 Mb/s. Future versions of FireWire will be able to transfer data at 800 Mb/s and higher.

G

Green Book—CD specification that describes the CD-i format.

H

HFS—Hierarchical File System. The standard Macintosh file system.

High Sierra—High Sierra is a CD format that is no longer used; however, High Sierra is the basis of the ISO 9660 file format.

Hybrid—In general, hybrid discs contain both an ISO 9660 and an HFS platform. Technically hybrid can also refer to multisession CD that is not closed (meaning that more data can be written to the disc in a separate session).

I

i.Link—See FireWire.

IDE—Intelligent Device Electronics (formerly Integrated Drive Electronics). The built-in system a PC computer uses to connect drives to the computer. You may have also heard it called ATA (Advanced Technology Attachment)—they mean the same thing. IDE can support two devices per channel with data transfer rates of 16.67 MB/s. The IDE interface has now been enhanced to support faster data transfers. See DMA for more information.

IEEE 1394—See FireWire.

Iomega CD-RW Drive—The Iomega CD-RW drive is the perfect complement to any hard drive. It reads, writes, or rewrites many types of CD formats, making it an ideal storage solution for users who want to copy and share files with co-workers, service bureaus, and even friends and family. You can use standard CD-Recordable (CD-R) and CD-ReWritable (CD-RW) discs to organize and archive files without cluttering up your hard drive or the network. And for road warriors, CDs are an efficient way to transport and exchange large files.

The Iomega CD-RW drive is easy to use—just point and click. Use it to back up and archive important files, or share multimedia presentations, photos, and Internet downloads. Plus, your Iomega CD-RW drive allows you to record and erase your original music on CDs and play them in your home or car stereo. With bundled software to enhance performance, the Iomega CD-RW drive is a complete solution.

ISA—Industry Standard Architecture. An internal connection for devices such as network cards, SCSI cards, video cards, sound cards, etc. ISA has a maximum data transfer rate of 8.3 MB/s. ISA will eventually be replaced by PCI.

ISO 9660—The ISO document titled ISO 9660: Information Processing—Volume and File Structure of CD-ROM for Information Exchange (1988) defines a CD format that can be read by many different operating systems, including Mac OS, Windows, DOS, UNIX, etc. ISO 9660 does not support long file names, custom icons, or directory settings. Discs intended only for Macintosh users should be written in the HFS format.

ISO—International Standards Organization.

J

Jaz drive—The Iomega Jaz drive is the ideal removable, professional storage solution. Jaz drives are the super-fast way to store, transport and use your digital files. With up to 2GB of storage space, Jaz drives and disks are great for backup, personal storage and hard drive expansion. Whether you are creating new works of art with Adobe Photoshop, mastering sound files, or backing up your computer system, a Jaz drive is the right tool for all your personal storage needs

Joliet—An extension to the ISO 9660 format that Microsoft developed to allow long file names. Joliet uses the Unicode international character set and allows filenames up to 64 characters long (including spaces).

M

Mixed Mode—A mixed mode CD contains one data track and multiple audio tracks. Mixed Mode CDs have been largely replaced by multisession CDs in which the first session consists of audio tracks and the second session consists of data.

MP3—MPEG Audio Layer 3. A popular audio file format that stores near CD quality audio in a high compressed manner.

MPEG-2—ISO's Motion Pictures Expert Group adopted this codec for the compression and playback of full-motion video. All DVD-Videos are compressed using MPEG-2. CD-i discs are compressed using MPEG-1.

MultiRead—The ability of any drive to read all of the following types of media: CD-DA, CD-ROM, CD-R, and CD-RW. MultiRead is a standard developed by the Optical Storage Technology Association (OSTA).

Multisession—A multisession CD consists of multiple sessions, each recorded at a different time. Each of the sessions are linked together in such a way that only one logical device appears when the CD is mounted. Not all CD-recorders can record this type of CD and not all CD-ROM drives can read them.

O

Orange Book—CD specification that describes the CD-R and CD-RW formats.

P

Packet Writing—A method for writing data on a CD in small increments. Software such as Adaptec DirectCD requires packet writing.

Parallel Port—Also known as a printer port. A means of attaching devices (such as Zip drives, printers, scanners, etc.) to your computer. Parallel port has a maximum data transfer rate of 512 Kb/s.

PC Card—Peripheral Connection Card. See PCMCIA.

PCI—Peripheral Communications Interconnect Local Bus. An internal connection for high speed devices such as network cards, SCSI cards, video cards, sound cards, etc. PCI has a maximum data transfer rate of 133 MB/s.

PCMCIA—Personal Computer Memory Card International Association. PCMCIA is a means of attaching devices to your computer. PCMCIA can transfer data at rates up to 1.2 MB/s. PCMCIA supports devices such as PocketZip drives, MODEMS, hard drives, network cards, flash cards, etc. The PCMCIA interface has now been enhanced to support faster data transfers. See CardBus for more information.

PhotoCD—A compact disc format created by Kodak and Philips that uses a CD-ROM XA format to store photographs for print and display that can be accessed on either a CD-ROM drive hooked to computer or a CD-i player attached to a television.

PIO—Programmed Input/Output. A mode of data transfer. PIO is slower than DMA because it requires the use of the processor. Used by older SCSI controllers and ATAPI interfaces.

PocketZip drive—PocketZip products are designed to fit your go-anywhere, take-it-all-with-you life. There's a drive designed to complement digital cameras, one for mobile computers, and a PocketZip Drive Plus bundle that works with digital cameras and mobile computers. PocketZip 40MB* disks pack lots of digital images, e-mail and spreadsheets—all in a tiny disk about the size of a matchbook. And the versatile PocketZip system makes it easier and faster to transfer data between your digital camera, notebook computer, and desktop PC.
*40MB capacity where 1MB = 1 million bytes. The capacity reported by your operating system may vary. The PocketZip products used to be known as Clik! products.

R

Red Book—CD specification that describes the CD-DA format.

Romeo—A file naming option used in some Adaptec software that allowed long file names (up to 128 characters long including spaces). The Romeo format is no longer used. Romeo discs are only compatible with Windows 95, Windows NT 3.51, and Mac OS (only 31 characters are recognized).

S

SBP-2—Serial Bus Protocol 2.0—Specifically used to transport SCSI across a 1394 bus.
FireWire storage support is available in Windows 98 Second Edition and Windows 2000 through the Microsoft Serial Bus Protocol (SBP-2) port driver. Support for FireWire, Zip drives, Jaz drives, hard disks, CD-ROM drives, DVD drives, printers and scanners is implemented through the SBP-2 protocol.

SCSI—Small Computer System Interface. A means of attaching devices (such as Zip drives, Jaz drives, scanners, etc.) to your computer. There are various types of SCSI connectors.

• SCSI-1 allows the user to connect up to 7 devices at transfers data at 5 MB/s.
• Fast SCSI-2 allows the user to connect up to 7 devices at transfers data at 10 MB/s.
• Ultra SCSI (also know as Ultra Narrow SCSI) allows the user to connect up to 7 devices at transfers data at 20 MB/s.
• Ultra SCSI Fast and Wide allows the user to connect up to 15 devices at transfers data at 40 MB/s.
• Ultra 2 SCSI allows the user to connect up to 15 devices at transfers data at 80 MB/s.
• Ultra 160 SCSI allows the user to connect up to 15 devices at transfers data at 160 MB/s.

Some Macintoshes have built-in SCSI. Most PCs require an adapter card.

Session—a collection of one or more tracks. Each recording procedure generates a session that contains all the tracks recorded at that time. A CD recorded uin muliple recording sessions is known as a multisession CD.

Session-At-Once—Session-at-once is similar to disc-at-once. The CD recorder writes an entire session without turning off the laser, but does not close the disc. Additional sessions may be written later. Session-at-once is intended for use when creating discs in the CD Extra format.

SP-DIF—Sony and Philips Digital Interconnect Format. A pair of stereo channels that can support sample rates up to 48 ksps (kilo-samples per second) with precision up to 24 bits. Your Iomega CD-RW drive may have a SP-DIF connector (depending on the model), but does not include a cable. Many sound cards do not support SP-DIF.

T

TOC—Table of Contents. Contains a list of the contents of a CD. The TOC contains an entry for each session and each track which lists the index 1 of each track (except CD-i tracks that have no entry in the TOC). The end or length of the track or session is not recorded in the TOC.

Track—The track is the smallest logical unit on a CD. A CD can contain up to 99 tracks, which may consist of audio tracks, CD-ROM tracks, and XA/CD-i Tracks.

Track-At-Once—The track-at-once mode records each track of a CD individually.

U

UDF—Universal Disc Format. A file system for use with packet writing. DirectCD creates volumes in UDF format. Your computer requires special software to read UDF discs.

USB—Universal Serial Bus. A means of attaching devices to your computer (such as Zip drives, Jaz drives, printers, scanners, etc.). USB allows up to 128 devices to be connected to your computer (using hubs and other connection devices); however, all connected devices share the data transfer rate. You can connect and disconnect devices to your computer, while it is running, without having to worry about setting device IDs, Switches, or terminators required by many other interfaces.

• USB 1.1 can transfers data at rates up to 12 Mb/s.
• USB 2.0 will allow data transfers up to 480 Mb/s.

USB allows you to connect and disconnect devices will the computer is running (hot pluggable).

V

Video CD—Video CD format is used to record full-motion video or movies on a CD. Playing a Video CD requires special equipment, including an MPEG decoding system. Video CD must always be the first session on a disc. Video CD can be played on either a Video CD or a CD-i Player.

W

Wave files—The wave (or .WAV) file format the standard digital audio format for Windows. You can copy or extract sound files from a CD-DA disc and save them as wave files. You can also create CD-DA discs from Wave files. Wave files are capable of the same quality as the standard audio tracks on an audio CD.

White Book—CD specification that describes the Video CD format.

Y

Yellow Book—CD specification that describes the CD-ROM format.

Z

Zip Drive—The Super floppy preferred by millions. Whether in 100MB or 250MB capacity, the Iomega Zip drive is the preferred super floppy for the digital age. It's not hard to see why. No other consumer storage product supports as many operating systems and interfaces as Iomega's Zip drives. Whether you use Microsoft Windows 95/98/2000, Windows NT, or even Windows 3.x, or if you're a longtime Apple user or a new comer to the iMac, Iomega has a Zip drive for you. With millions and millions of Zip drives in the world today, Zip drives and disks are a sure way to share and deliver your files with friends, family and work associates. Zip drives breath new life into aging computers, staving off dreaded obsolescence, and new systems can come integrated with Zip Built-In drives straight from every major computer manufacturer in the world, providing unlimited storage potential on 100 or 250MB disks. Save images, scanned photos, important documents, Internet downloads, work's latest project, audio, and music on rugged, reliable Zip disks. Work from Zip disks just like they were your hard drive-you won't be able to tell the difference. Travel with them-they are lighter than any lap or palm top out there, and easy to share with millions of fellow Zip users. Saving your content to Zip disks is the easiest and most dependable way to keep your important stuff safe since . . . well, Tupperware.

A
Adaptec software
   CD Copier Deluxe, for PC users
   DirectCD, for PC users
   Easy CD Creator
      disc not recognized
      for PC users
      testing for compatibility
   Toast, for Mac OS users
audio cable, connecting
audio CD, how to make an

B
backing up, data on a CD
buffer underruns

C
CD Copier Deluxe, see Adaptec
CD-R, see discs
CD-ROM drive, standard, recordable CDs not read
CD-RW, see discs
choosing
   the right CDs
   the right application
connecting
   CD-RW drive to USB
   optional audio cable
contents of package
copying CDs
   copyright regulations
   information gets lost while
   PC users
   Mac users

D
data
   dragging and dropping, onto a CD
   backing up, on a CD
data CD, how to make a
digital audio extraction
DirectCD, see Adaptec
disconnecting, USB devices
discs
   caring for
   CD-R
      when to use
      problems reading, on any CD-ROM drive
   CD-RW, when to use
   ejecting
   ejecting, no power
   inserting
   using
drive
   compatible CD types
   controls
   emergency disc eject
   Iomega CD-RW drive-made disc compatibility
   LED lights
   performance seems slow
   power for
   speed
   stops responding
   Toshiba laptop, does not work with
   using
   writing at speed lower than set
drive letter
   changing
   identifying, of CD-RW drive
   not assigned

E
EasyCD Creator, see Adaptec
eject button
ejecting discs
emergency disc eject

F
file systems and file names

H
Help, how to get
   Asia-Pacific Region
   Europe, the Middle East, and Africa
   Japan
   Latin America
   US & Canada

I
inserting a CD
installing
   Iomega CD-RW drive, see connecting
   Iomega CD-RW software
     on a Mac
     on a PC
ISO 9660

J
jewel case, making a custom

L
laser safety
limited warranty

M
Mac OS, no CD icon
manuals, on-line
   Europe, the Middle East, and Africa
   US & Canada

P
power light, not on
problem solving, on-line
   Asia-Pacific Region
   Europe, the Middle East, and Africa
   Latin America
   US & Canada

R
Regulatory information
   Canadian Verification
   FCC (United States)
   Laser Safety

S
saving data, information gets lost while
selecting CDs
software, choosing the right application
system requirements

T
Technical support
    Automated FaxBack
      Asia-Pacific Region
      Europe, the Middle East, and Africa
      Latin America
   Automated voice
      Europe, the Middle East, and Africa
    One-on-One technical support
      Asia-Pacific Region
      Europe, the Middle East, and Africa
      US & Canada
Troubleshooting
   CD-R discs, problems reading, on any CD-ROM drive
   CD-ROM drive, standard, recordable CDs not read
   drive
      performance seems slow
      stops responding
      Toshiba laptop, does not work with
      writing at speed lower than set
   drive letter
      changing the one assigned
      not assigned
   EasyCD Creator
      compatibility testing
      disc not recognized
   Iomega CD-RW drive-made disc compatibility
   Mac OS, no CD icon
   power light not on
   saving/copying data, information gets lost while
   Windows
      locks up when disconnecting USB adapter and drive
      system problems when creating CDs

U
uninstalling, Iomega CD-RW software
USB
   guidelines
   improving reliability of
   what is
USB adapter
   connecting/disconnecting while computer is on
   disconnecting, with disc inserted
   using other cables with
   using with Macintosh
   using with Windows
USB devices
   best performance of
   connecting more than one
   how to disconnect
Using
   the Iomega CD-RW drive
   discs

V
volume

W
warranty, see limited warranty
Windows
   locking up when disconnecting usb adapter and drive
   system problems when creating CDs