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Thank you for choosing
Iomega's Email Support Service!

We want you to have the best experience possible with Iomega Support email. If your question is too complex, we recommend using our 1-on-1 live chat for immediate communication with a support agent. Email requests are usually answered within four hours. Here are some tips to effectively use email as a support option.
picture of phone agent
  • Fill out the email form as accurately as possible.

  • Include as much information as you can about the problem.

  • Include options you have tried.

  • The email agent may send you links to prepared documentation to help answer your question.

  • You will be sent a confirmation email within two hours.

Note: Due to security and resource conflicts, Iomega cannot continue to reply to e-mail accounts which utilize spam filtering services. We are unable to connect to remote web services to enter code keys to allow acceptance of our support mails. Please use an account which does not use these type of services and submit your request again.