How do I know if my computer has USB 2.0 or USB 1.1 support?
Document # 11321.html

Most computers ship with built-in USB 1.1 ports that support USB 1.1 device speeds only. USB 2.0 support can be added to a computer via a USB 2.0 add-in card, though most newer computers have USB 2.0 ports built-in.

Please use the following steps to determine if your computer has USB 1.1 or USB 2.0 ports.

    Note: Apple® does not provide native support for USB 2.0, therefore, USB 2.0 speeds are not supported when using USB 2.0 devices on Macintosh® operating systems at this time.

Select your operating system

    Windows 98/98SE/Me
    Windows 2000/XP

Windows® 98/Me

  1. Right-click the My Computer icon and select Properties.

  2. Click the Device Manager tab.

  3. Click the plus (+) sign next to Universal Serial Bus Controllers.

    Important: If Universal Serial Bus Controllers is not listed, there is a problem with the USB controller or the USB controller is not enabled in the computer's BIOS. Please contact the computer or card manufacturer for updated drivers and/or for information on how to fix or enable the USB controller.

    Note: The manufacturer names are usually listed in front of each Controller or Root Hub listed. Just look at what kind of Controller or Root Hub it is.

    1. If Enhanced Host Controller and/or USB 2.0 Root Hub Device is listed, then the computer has USB 2.0 ports.

    2. If Universal Host Controller, Open Host Controller and/or USB Root Hub (Device) is listed, then the computer has USB 1.1 ports.

Windows® 2000/XP

  1. Right-click the My Computer icon and select Manage.

    Note: Windows XP users may need to click Start to access the My Computer icon.

  2. Click the Device Manager icon.

  3. Click the plus (+) sign next to Universal Serial Bus Controllers.

    Important: If Universal Serial Bus Controllers is not listed, there is a problem with the USB controller or the USB controller is not enabled in the computer's BIOS. Please contact the computer or card manufacturer for updated drivers and/or for information on how to fix or enable the USB controller.

    Note: The manufacturer names are usually listed in front of each Controller or Root Hub listed. Just look at what kind of Controller or Root Hub it is.

    1. If Enhanced Host Controller and/or USB 2.0 Root Hub Device is listed, then the computer has USB 2.0 ports.

    2. If Universal Host Controller, Open Host Controller and/or USB Root Hub (Device) is listed, then the computer has USB 1.1 ports.

30 September 2003