Iomega NAS Rapid Response Service
 

 
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  IomegaŽ Gold Plus Service Plan

Gold Plus Service Plans Single-source accountability assures dependable delivery of results and lower total cost or ownership of your Iomega Network Storage solution. Iomega Gold Plus Rapid Response Services are available 24x7 to protect your network storage technology investment with fast, consistent and reliable technical and problem-solving expertise. All Iomega StorCenter Pro NAS products come with a standard 3 year warranty. The Iomega Gold Plus Rapid Response Service plan enhances your original warranty with 3 years Next Business Day on-site response* during the period of your warranty coverage.

Which Servers Qualify for this plan?
The following Iomega StorCenter Pro NAS servers qualify for the Gold Plus service plan.
  • 200m Series 160 GB
  • 200d Series 320 GB
  • 200d Series 480 GB
  • 250d Series 500 GB
  • 250d Series 500 GB w/REV
  • 250d Series 750 GB
  • 250d Series 1.5 TB
  • 300m Series 240 GB
  • 400m Series 320 GB
  • 400m Series 640 GB
  • 400r Series 640 GB
  • 400r Series 1 TB
  • 400r Series 1.6 TB
  • 400r Series 2 TB
  • 400e Series 1 TB Expansion
  • Buy an Iomega StorCenter Pro NAS Now
Note: Iomega 400m Series 1TB, 800m Series 1.28TB and 800m Series 2TB servers come with the Gold Plus Plan.

What You Get:
  • 3 years of Next Business Day on-site response*
  • Express advance exchange (Next Business Day air shipment & Replacement Parts Delivery)
  • Free Live 1-on-1 Chat Support (Monday - Friday 8:00am - 10:00pm EST)
  • Free 24x7 phone support
  • Web-based support & knowledgebase
  • Software patches & Upgrades
  • Getting started software support
  • Operating System Support

* Next Business Day service is available anywhere in the United States, including Alaska and Hawaii, and in select Canadian cities. Subject to parts availability.