Please use the following steps if the Adaptec® (Roxio®) Toast® software does not detect your Iomega® CD-RW (ZipCD™ 650) drive?

STEP ONE - Ensure that the operating system is detecting your CD-RW drive

Check to see if the CD-RW drive is being detected by the operating system. If you have already checked this, please proceed to STEP TWO

Place a disc in your drive and verify that it mounts on the desktop.

If the operating system detects your CD-RW drive, please continue with the next step, STEP TWO

If the operating system does not detect your CD-RW drive, please go to http://www.iomega.com/europe/support/english/documents/11083e.html

STEP TWO - Boot with a limited extension set

1. If your Macintosh® computer is not started, start your computer and wait for it to boot.
   
   
2. Click the Apple® icon, Control Panels and Extensions Manager.
   
   
3. Next to Selected Set, choose Mac X.XX OS Base (X stands for the version number) from the drop-down list.
   
   Note: The Mac® OS base set is used to help minimize the possibility of conflicts.
   
   
4. Press the Duplicate Set button.
   
   
5. Type in a name for the duplicate set, such as Toast Test.
   
   
6. Locate the field titles ON/OFF, Name, Size, Version and Package located above the listed extensions.
   
   
7. Click the Package field, which arranges the extensions by packages.
   
   
8. Scroll down the list of extensions and find the Toast CD Recording Software package.
   
   
9. Ensure that the following extensions are listed and that an X is present in the ON/OFF box next to the extension.
   
   
   • Toast USB Support
     
     
   • Toast FireWire Support
     
     
   • Toast CD Reader
     
   Note: Toast version 4.0.1.1 or lower requires the Toast USB Iomega® Bridge extension to also be listed and enabled.
   
   
10. Ensure that the Apple USB Authoring Support, FireWire Authoring Support and Disc Burner extensions are disabled and that an X is NOT present in the ON/OFF box next to the extension.
    
    
11. Click the Restart button.
    

Open the Toast software to see if your drive is detected.

Note: Using a limited extension set may disable extensions needed to operate third-party software or hardware. To re-enable third-party software or hardware functionality, open the Extensions Manager again and choose the Default Set from the popup (usually named My Settings). Only use the Toast Test extension set when you need to use your Toast software.

If the CD-RW drive is detected, you can now use your drive.

If the CD-RW drive is not detected, please continue with the next step.

STEP THREE - Uninstall and reinstall the Toast software

Please use the following steps to uninstall and reinstall the Toast software.

Uninstall

1. If the Macintosh computer is not started, start the computer and wait for it to boot.
   
   
2. Click the Apple® icon and select Sherlock (or Sherlock2 depending on your operating system version).
   
   
3. Select Custom from the drop-down menu and click Edit.
   
   Note: Ensure that the hard drive is checked, especially if you have multiple drives.
   
   
4. Check the box for file name.
   
   
5. Next to the contains field, type Toast in the open text box.
   
   
6. Click OK.
   
   
7. Click the Magnifying glass icon to begin the search.
   
   
8. Once the search is complete, click Edit and choose Select all.
   
   
9. Click File and select Move to Trash.
   
   
10. Click Special and select Empty Trash.
    
    
11. Restart the computer.
    

Reinstall

1. Insert the Iomega CD-RW or ZipCD 650 software CD into the CD-ROM drive.
   
   
2. Follow the software prompts as they appear on the screen to reinstall the software.
   
   
3. Restart the computer.
   
   
4. After the computer is done booting, open the Toast software to see if your drive is detected.
   
   

If the CD-RW drive is detected, you can now use the drive.

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