Please use the following steps to help resolve this problem.

STEP ONE - Download and install the latest HotBurn software update

1. Please go to http://www.iomega.com/software/hotburn/index.html and download the latest Iomega HotBurn update to your desktop.
   
   
2. Double-click the downloaded file to start the installation.
   
   
3. Follow the on-screen prompts to install the software update.
   
   
4. Continue with the next step.
   
   

STEP TWO - Download the latest drivers for your printer

Please go to your printer manufacturer's Web site and download the latest printer drivers available.

Continue with the next step.

STEP THREE - Save the label to your desktop

1. Open the CD Label Designer and create your CD label.
   
   
2. Click File, select Desktop from the Save In: drop-down box and then click the Save button.
   
   
3. Name the CD label file and then click the Save button.
   
   
4. Locate the saved label file on your desktop, right-click the label file and select Print.
   
   

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