Please use the following steps if a drive letter is not automatically assigned to the Iomega® CD-RW (ZipCD™) FireWire® drive or if the drive is not detected in Windows® 98SE.

STEP ONE - Check all connections

1. Unplug the FireWire data cable from the drive and the computer.
   
   
2. Check the ends of the FireWire data cable to ensure that they are not damaged.
   
   
3. Reconnect the FireWire data cable to the drive and the computer. Check the connections to ensure that they are secure.
   
   
4. Check the power supply connections to the drive and power outlet to ensure that they are secure.
   
   
5. Restart the computer.
   
   
6. Double-click the My Computer icon to see if the CD-RW drive is detected.
   
   If the CD-RW drive is detected, you can now use the drive.
   
   If the CD-RW drive is not detected, please try another FireWire cable and/or power supply (if available). If the CD-RW drive is still not detected, continue with the next step.
   
   

STEP TWO - Download and install the USB Update Module

1. Please go to http://www.iomega.com/software/index_en.html and use the wizard to select your product, OS and language.
   
   
2. Download the USB and FireWire (1394) Update Module.
   
   
3. Follow the on-screen prompts to complete the download and install the update.
   
   
4. Double-click the My Computer icon to see if the CD-RW drive is detected.
   
   If the CD-RW drive is detected, you can now use the drive.
   
   If the CD-RW drive is still not detected, continue with the next step.
   
   

STEP THREE - Manually assign a drive letter to the CD-RW drive

1. Right-click the My Computer icon and select Properties.
   
   
2. Click the Device Manager tab.
   
   
3. Click the plus (+) sign next to CDROM.
   
   
4. Double-click the icon for the CD-RW drive.
   
   
5. Click the Settings tab.
   
   
6. Under the Settings tab, locate the Reserved drive letters option.
   
   
7. In the Start drive letter box, select an unused drive letter from the drop-down menu.
   
   
8. In the End drive letter box, select the same drive letter from the drop-down menu.
   
   
9. Restart the computer for the new drive letter to take effect.
   
   
10. Double-click the My Computer icon to see if the CD-RW drive is detected.
    
    If the CD-RW drive is detected, you can now use the drive.
    
    If the CD-RW drive is still not detected, continue with the next step.
    
    

STEP FOUR - Check the FireWire controller

Please use the following steps to see if the FireWire controller is working properly.

1. Right-click the My Computer icon and select Properties.
   
   
2. Click the Device Manager tab.
   
   
3. Click the plus (+) sign next to 1394 Bus Controller.
   
   Note: If 1394 Bus Controller is not listed, there is a problem with the FireWire controller. Please contact the computer or card manufacturer for updated drivers and/or for more information.
   
   
4. Under 1394 Bus Controller, a 1394 Host Controller should be listed.
   
   If the 1394 Host Controller has an exclamation mark next to it or a red X on the icon , there is a problem with the FireWire Controller. Please contact the computer or card manufacturer for updated drivers and/or for more information.
   
   If the 1394 Host Controller does not have an exclamation mark next to it or a red X on the icon , please continue with the next step.
   
   

STEP FIVE - Check for IRQ conflicts and create a separate boot file if necessary

An IRQ is an Interrupt Request. There are 16 of these hardware lines over which devices can send interrupt signals to the microprocessor. Please use the following steps to check for IRQ conflicts.

1. Right-click the My Computer icon and select Properties.
   
   
2. Click the Device Manager tab.
   
   
3. Double-click the computer icon at the top of the Device Manager window.
   
   
4. Click the View Resources tab.
   
   
5. Select the Interrupt Request (IRQ) option.
   
   
6. Ensure that the following list of Reserved and Default IRQ settings are present:
   
   Note: Reserved assignments are Universal and cannot be changed. Default settings are assigned by the hardware and can be shared or reassigned. The Reserved and Default settings should look something like the ones listed below. Systems may vary.
   
   
   00: (Reserved) System Timer
   
   01: (Reserved) Keyboard
   
   02: (Reserved) Programmable interrupt controller
   
   03: (Default) Communications Port (COM 2)
   
   04: (Default) Communications Port (Com 1)
   
   05: (Default) Sound Card or LPT 2
   
   06: (Reserved) Standard Floppy Disk Controller
   
   07: (Default) Printer Port LPT 1
   
   08: (Reserved) System CMOS/real time clock
   
   09: (Default) System device connected in a PCI slot
   
   10: (Default) System device connected in a PCI slot
   
   11: (Default) System device connected in a PCI slot
   
   12: (Default) PS/2 Compatible Mouse Slot
   
   13: (Reserved) Numeric data processor
   
   14: (Default) Primary IDE Controller
   
   15: (Default) Secondary IDE Controller
   
   
7. Scroll through the list of IRQs and locate the IRQ for the FireWire controller. It is usually located between IRQ 09 and 11.
   
   
8. For the FireWire controller, there should be 1394 Host Controller listed.
   
   
9. If there are additional devices on the same IRQ as the FireWire controller (such as Modems, Network Cards, Audio devices, Video devices, PCMCIA controllers, etc.) an IRQ conflict is possible. Many times two or more devices can share an IRQ without conflicting. Other times IRQ sharing is not possible, which will result in computer lockups and device malfunctions.
   
   
10. You may contact the computer or card manufacturer for more information about conflicting IRQs or you can physically remove any conflicting card or device from the computer. If your do not want to remove the conflicting card or device from your computer, please use the following steps to resolve IRQ conflicts by creating a separate boot profile.
    
    
    1. From the open System Properties window, select the Hardware Profiles tab. Original Configuration should be highlighted.
       
       
    2. Click the Copy button.
       
       
    3. In the text box, type a new Profile name such as Iomega CD-RW FireWire.
       
       
    4. Turn off the computer.
       
       
    5. Turn the computer back on.
       
       
    6. Windows will now give you the option to select the Boot Profile you would like to use. Choose the profile that you just created above (Iomega CD-RW FireWire).
       
       
    7. Right-click the My Computer icon and select Properties.
       
       
    8. Click the Device Manager tab.
       
       
    9. You will now need to disable the devices that are sharing the same IRQ by using the following steps.
       
       
       1. From the Device Manager, select one of the devices that are sharing the same IRQ as the FireWire Controller.
          
          
       2. Double-click the icon for that device.
          
          
       3. At the bottom of the Properties screen, click Disable this hardware profile to place a check mark in the box.
          
          
       4. Continue using the steps above to disable all of the devices that are on the same IRQ as the FireWire controller.
          
          
       5. Once you are finished disabling devices, restart the computer.
          
          
    10. Boot into the Iomega CD-RW FireWire profile again.
        
        Note: When you want to use the CD-RW drive, you will need to choose the profile that was created above (Iomega CD-RW FireWire). For all other times, you will need to choose the Original Configuration boot.
        
        
    11. Double-click the My Computer icon to see if the CD-RW drive is detected.
        
        If the CD-RW drive is detected, you can now use the drive.
        
        

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