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What should I do if my internal Iomega® CD-RW (ZipCD™) ATAPI drive is not assigned a drive letter or is not detected in Windows®?
Document #11159e.html

Please use the following steps if a drive letter is not automatically assigned to your Iomega® CD-RW (ZipCD™ 650) ATAPI drive in Windows®.

    Important: If you have not tried any of the basic CD-RW drive not detected troubleshooting steps yet, please go to document New Web Page Iconhttp://www.iomega.com/europe/support/english/documents/11083e.html and follow the steps listed before using this document.

Determine which IDE channel your CD-RW drive is connected to and check the jumper settings

Computers normally have two IDE channels, the primary and the secondary. You can connect two IDE devices to each IDE channel, for a total of four IDE device connections. The primary and the secondary IDE channels are located either side-by-side or end-to-end as shown in the illustrations below.

    Side-by-side

    End-to-end

Follow the ribbon cable that is connected to your CD-RW drive to the location where the cable connects to the motherboard. Look on the motherboard for the words "pri IDE" or "sec IDE" to identify if the cable is connected to the primary or to the secondary IDE channel.

    Note: The hard drive is usually connected to the primary IDE channel.

Follow the ribbon cable connected to your CD-RW drive again to determine if any other IDE devices are connected to the same IDE channel as your CD-RW drive. Choose the link below that best describes the IDE configuration of your CD-RW drive.

If your Cd-RW drive is:

    The only device on the secondary IDE channel
    One of two devices on the secondary IDE channel
    Connected to the primary IDE channel with your hard drive

    The only device on the secondary IDE channel

      If your CD-RW drive is the only device connected to the secondary IDE channel, your CD-RW drive should be set to master.

      The jumper block on the back of your CD-RW drive should look like one of the illustrations listed below. Please refer to these illustrations to determine if your CD-RW drive is set to master or slave. Set the drive to master if needed.




    One of two devices on the secondary IDE channel

      If your CD-RW drive and another IDE device (such as a CD-ROM drive) are both connected to the secondary IDE channel, your CD-RW drive should be set to master and the other IDE device should be set to slave.

      The jumper block on the back of your CD-RW drive should look like one of the illustrations listed below. Please refer to these illustrations to determine if your CD-RW drive is set to master or slave. Set the drive to master if needed.

        Note: Please refer to the documentation that came with your computer or the IDE device for information on how to set the IDE device to slave.




    Connected to the primary IDE channel with your hard drive

      If your CD-RW drive is connected to the primary IDE channel with your hard drive, Iomega® suggests that you set your CD-RW drive to master, remove it from the primary IDE channel and install it on the secondary IDE channel. If you have to leave your CD-RW drive on the primary IDE channel with your hard drive, your CD-RW drive should be set to slave.

      The jumper block on the back of your CD-RW drive should look like one of the illustrations listed below. Please refer to these illustrations to determine if your CD-RW drive is set to master or slave. Set the jumper to the appropriate jumper setting if needed.




      • If your CD-RW drive is detected, you can now use your CD-RW drive.



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