To help correct this problem, please ensure that your CD/DVD-ROM drive has the latest firmware update. Please contact your computer or drive manufacturer for the latest firmware updates for your CD/DVD-ROM drive.
If you are still having problems ejecting your discs, try using the Windows® software eject option. Please use the following steps.
- Double-click the My Computer icon.
- Right-click the icon for your CD/DVD-ROM drive and select Eject.