After you uninstall the Adaptec® (Roxio™) Easy CD Creator™ software, you may not be able to reinstall the software. This usually occurs when a problem is encountered during the uninstall process, which causes the uninstall program to fail. Please use the following steps to help resolve this issue.
STEP ONE - Remove all of the temp files from your computer
- Double-click the My Computer icon.
- Double-click the icon for your hard drive.
- Double-click the Windows folder.
- Double-click the Temp folder.
- Press Ctrl-A to select all of the files in the Temp folder.
- Press the Delete key.
Note: Windows® may not allow you to deleted all of the files located in the Temp folder. Delete all of the files that you can.
- Right-click the Recycle Bin on your desktop and select Empty Recycle Bin.
Warning: This will permanently delete the contents of the Recycle Bin from your computer.
- Restart your computer and continue with the next step.
STEP TWO - Uninstall the Easy CD Creator software
- Insert the software CD, that contains the Easy CD Creator software, into your CD-ROM drive.
- Click Start and then Run.
- Click the Browse button.
- From the Look in drop-down box, select the CD-ROM drive where the install CD is located.
- Double-click the Adaptec folder.
- Double-click the Ecdc folder.
- Double-click the Uninst folder.
- Double-click the Setup.exe icon. This will run the Easy CD Creator uninstall program.
- Once the uninstall is complete, leave the install CD in your CD-ROM drive and continue with the next step.
STEP THREE - Install the Easy CD Creator software
- Click Start and then Run.
- Click the Browse button.
- From the Look in drop-down box, select the CD-ROM drive where the install CD is located.
- Double-click the Adaptec folder.
- Double-click the Ecdc folder.
- Double-click the Setup.exe icon. This will run the Easy CD Creator install program.
- If the Easy CD Creator software installs correctly, your problem is resolved. You can now use your Easy CD Creator software.
