This error message is displayed when the Easy CD Creator™ software is launched. The DATABASE.DLL file may be missing or corrupt from the Iomega CD-RW or Iomega ZipCD™ folder on your hard drive. Also, files within the folder may be corrupt. Occasionally, temporary installation files within the Windows® temp file remain after installation and may also cause this error. To help resolve this issue, please use the following steps:

STEP ONE - Uninstall the Easy CD Creator software

1. Click the OK button to close the error message.
   
   
2. Close any open programs and save your work.
   
   
3. Click Start, choose Settings and select Control Panels.
   
   
4. Double-click the Add/Remove Programs icon.
   
   
5. Scroll down the list and locate the Easy CD Creator.
   
   
6. Click once to highlight Easy CD Creator.
   
   
7. Click the Remove button to remove the software.
   
   
8. Please continue with the next step.
   
   

STEP TWO - Delete the Windows temp folder files

1. Click Start, select Programs and choose Windows Explorer.
   
   
2. Click the plus (+) sign next to the Windows icon to expand the folder.
   
   
3. Scroll down and locate the temp folder.
   
   
4. Double-click the temp folder to expand.
   
   
5. Press Ctrl-a to select all the files within the temp folder.
   
   
6. Press Delete to remove the temp files.
   
   Note: If a file cannot be deleted, you can skip this file. Note the file name and delete the rest of the temp files.
   
   
7. Restart your computer after deleting the temp files.
   
   
8. Please continue with the next step.
   
   

STEP THREE - Reinstall the Easy CD Creator software from your Iomega CD-RW or ZipCD install CD

1. Place the installation CD into your CD-ROM drive.
   
   
2. The installation should start automatically.
   
   
3. Follow the screen prompts to complete the installation.
   
   

Note: All current Iomega CD-RW (ZipCD 650) drive customers can purchase Iomega HotBurn® software at a discounted price. Iomega HotBurn has support for the latest Windows® operating systems and Iomega HotBurn's user-friendly interface makes burning CDs easier and faster than ever. For pricing information and/or to purchase Iomega HotBurn, please go to the Iomega Online Store at http://www.iomega-europe.com/eu/en/shop/software/shop_software_family_en.aspx

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