Data Recovery Service Options


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Iomega offers two Service Levels to meet all your Data Recovery needs:

Priority Service


  • Best value for time-sensitive data recovery from hard drives, CD/DVD discs, and removable media
  • Free evaluation and data recovery quote* within 2 business days
  • Patented file recovery techniques
  • No charge unless data recovery is successful*
  • Real-time, secure online tracking of your case
  • Restored data delivered back in any format on any media

* Shipping charges may apply

To get started now,

Click to start your no-risk free data recovery quote now!
...or call our toll-free customer service hotline at 866-852-5649 for help with your questions


Economy Service


The Economy Service option provides the same professional, high quality customer care and data recovery services that our Priority option offers, but at a more affordable price for those who can wait a little longer for their data recovery job to be completed. For more information about the Economy Service option, ask one of our data recovery experts when you call or submit your case online!


Critical Response Service


  • 24/7 response
  • Highest level of data recovery service for servers (NAS, SAN, DAS), RAID array failures, SQL databases, etc.
  • On-site service for situations where shipping is not feasible

If you have a server disaster recovery situation, raid array failure, or other emergency data recovery needs requiring immediate help or onsite service, call our Critical Response Team toll-free at 866-852-5649 any time, day or night.

The Critical Response Team is comprised of the best of the best data recovery technicians: they are called for every kind of situation imaginable.

This team works on multiple drive multi-Gigabyte and Terabyte RAID servers, Jukeboxes, custom installations and configurations, SQL Database corruption, tape failure and custom file extraction from corrupted backup sets.

Whatever the situation, these techs are ready to help.

Pricing for Critical Response Service varies from case to case, but typically starts at around $5,000 for onsite service.