What do I do if my Iomega® CD-RW (ZipCD™) drive is not detected?
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If your Iomega® CD-RW (ZipCD™) internal ATAPI or external USB or FireWire® drive is not detected by your operating system, this document will direct you to the right information to troubleshoot your drive and operating system. For software information and drivers for your drive, please go to our Software Download site at http://www.iomega.com/software/index.html

Troubleshooting Documentation

To view detailed troubleshooting documentation to help get your Iomega drive assigned a letter, please select either an internal or external CD-RW drive from the drop-down list below, select your operating system and then click the document link.


Internal Iomega CD-RW (ZipCD) drive

Windows XP | Windows Me | Windows 2000 | Windows 98 | Windows 95 | Windows NT

Windows® XP

    What should I do if my internal Iomega CD-RW (ZipCD) ATAPI drive is not assigned a drive letter or is not detected in Windows XP?

Windows Me

    What should I do if my internal Iomega CD-RW (ZipCD) ATAPI drive is not assigned a drive letter or is not detected in Windows Me?

Windows 2000

    What should I do if my internal Iomega CD-RW (ZipCD) ATAPI drive is not assigned a drive letter or is not detected in Windows 2000?

Windows 98

    What should I do if my internal Iomega CD-RW (ZipCD) ATAPI drive is not assigned a drive letter or is not detected in Windows 95/98?

Windows 95

    What should I do if my internal Iomega CD-RW (ZipCD) ATAPI drive is not assigned a drive letter or is not detected in Windows 95/98?

Windows NT® 4.0

    What should I do if my internal Iomega CD-RW (ZipCD) ATAPI drive is not assigned a drive letter or is not detected in Windows NT?

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External Iomega CD-RW (ZipCD) USB drive

Windows XP | Windows Me | Windows 2000 | Windows 98 | Macintosh

Windows® XP

    What should I do if my Iomega CD-RW (ZipCD) USB drive is not assigned a drive letter or is not detected in Windows XP?

Windows Me

    What should I do if my Iomega CD-RW (ZipCD) USB drive is not assigned a drive letter or is not detected in Windows Me?

Windows 2000

    What should I do if my Iomega CD-RW (ZipCD) USB drive is not assigned a drive letter or is not detected in Windows 2000?

Windows 98

    What should I do if my Iomega CD-RW (ZipCD) USB drive is not assigned a drive letter or is not detected in Windows 98/98SE?

Macintosh®

    What should I do if my Iomega CD-RW (ZipCD) USB or FireWire drive does not mount and is not detected by a Macintosh computer?

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External Iomega CD-RW (ZipCD) FireWire drive

Windows XP | Windows Me | Windows 2000 | Windows 98 | Macintosh

Windows® XP

    What should I do if my Iomega CD-RW (ZipCD) FireWire drive is not assigned a drive letter or is not detected in Windows XP?

Windows Me

    What should I do if my Iomega CD-RW (ZipCD) FireWire drive is not assigned a drive letter or is not detected in Windows Me?

Windows 2000

    What should I do if my Iomega CD-RW (ZipCD) FireWire drive is not assigned a drive letter or is not detected in Windows 2000?

Windows 98

    What should I do if my Iomega CD-RW (ZipCD) FireWire drive is not assigned a drive letter or is not detected in Windows 98SE?

Macintosh®

    What should I do if my Iomega CD-RW (ZipCD) USB or FireWire drive does not mount and is not detected by a Macintosh computer?

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24 July 2002