To check the status of your return merchandise authorization (RMA), please go to the RMA Status page at http://www.iomega.com/rmapost/RmaPost.jsp
The RMA status will be available on the web site as soon as the replacement is shipped or the returned drive has been received. The status of most RMAs will be available within 24-72 hours. Please go to the Returns and Warranty page at http://www.iomega.com/support/returns/index.html
The Adtech Warranty Support Centre in Canada provides warranty and out of warranty product exchange service for Iomega to Canadian customers. Contact Adtech at 1-800-624-9857 or on the web at http://www.adtech1.com/contact.html
To check the status of your return merchandise authorization (RMA) in Europe, please go to the RMA Status page at http://www.iomega.com/rmapost/RmaPost.jsp
To check the status of your return merchandise authorization (RMA) in Asia, please go to http://www.iomega.com/support/contact/nav_intlcontact.html