The documents listed below contain general information for your Ditto® drive. Please visit the software download section of our website for information on software patches, updates and upgrades.

Windows XP . Windows 98 . Windows NT . Windows 95 . Other

• How do I change the drive letter of my Iomega drive in Windows XP?
   

• My Ditto drive is not detected
   
• My Iomega parallel port drive is not detected in Windows 98/95 with an HP OfficeJet multifunction device
   
• My Iomega parallel port drive is not detected in Windows 98/95 when an HP LaserJet series 5 or 6 printer is connected
   
• My Iomega parallel port drive is not detected in Windows 98/95 when an Epson Action Laser and Stylus InkJet printers is connected
   
• My Iomega parallel port drive is not detected when the HP DeskJet 820Cse printer is connected to the same parallel port
   
• My Iomega parallel port drive is not detected when a Lexmark 5000 series printer is connected to the same parallel port
   
• Incorrect Function error message when an Iomega parallel port drive and an HP Photosmart 1000 printer are connected to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect an HP 1000 through 2500 DeskJet printer to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect my HP 680C DeskJet printer to the same parallel port
   
• What Iomega promotions are currently being offered?
   
• My Iomega parallel port drive is not recognized on a Compaq DeskPro EP computer
   
• Can I connect my Ditto external drive to another device or other devices to the back of my Ditto external drive?
   
• Should I upgrade my Ditto software?
   
• What are 'corrected errors' on my Ditto drive?
   
• What options do I have if my Iomega drive is out of warranty?
   
• Where can I find the serial number for my Iomega product?
   
• Where do I get service and support for my Tecmar Ditto drive?
   
• Where do I get the latest version of the Ditto software?
   
• Where do I go to buy a replacement drive online?
   
• Which Ditto drives can I connect to a 500kbps controller?
   
• Who do I contact for support on products no longer sold by Iomega?
   
• Why is there a discrepancy in bytes reported by Ditto Tools and the operating system?
   
• Where can I get Ditto 2GB tapes?
   
• My Iomega drive is defective, what do I do?
   
• How do I get the latest IomegaWare software?
   
• Iomega cables and accessories specifications index
   
• Which operating systems are compatible with the Ditto backup software?
   
• What are the command line parameters for Iomega Backup and Restore in Windows 98/95 or Windows NT?
   
• The Iomega Backup program group and icons were not added to the Start menu in Windows 98/95
   
• A bad block was detected or block was deleted on my Ditto drive.
   
• Can I backup Windows 98/95 using the DOS version of Iomega Backup 98?
   
• How do I identify an open IRQ and DMA channel for my internal and external Ditto drive?
   
• How to respool a despooled tape
   
• I received a fatal exception error on my external Ditto drive
   
• My Ditto drive received an invalid command
   
• My internal Ditto drive is connected to the floppy disk controller and is not detected under DOS, Windows 3.1x or Windows 98/95?
   
• There are no program groups or icons for Iomega Backup in Windows 98
   
• Troubleshooting Ditto Dash DX Card has a yellow exclamation point in Device Manager in Windows 98/95
   
• Troubleshooting Ditto Tools locks up when accessing the registry in Windows 98/95
   
• Troubleshooting a DMA or BUS conflict on a Ditto tape drive in Windows 98/95
   
• Troubleshooting a Ditto drive that despools tape cartridges
   
• Troubleshooting a slow restore on my parallel port Ditto drive in Windows 98/95
   
• Troubleshooting a tape cartridge that is indicated as write protected on my Ditto drive
   
• Troubleshooting computer lockups while using my Ditto parallel port drive in Windows 98/95
   
• Troubleshooting my Ditto drive works in DOS but not in Windows 3.1x or Windows 98/95
   
• Troubleshooting restore failures on my internal Ditto drive in Windows 98/95
   
• Why am I unable to write to my Iomega disk or tape using non-Iomega backup software?
   
• Why is my external Ditto drive taking longer than expected to do a backup, compare and/or restore in Windows 98/95?
   

• My Ditto drive is not detected
   
• My Iomega parallel port drive is not detected in Windows 98/95 with an HP OfficeJet multifunction device
   
• My Iomega parallel port drive is not detected when the HP DeskJet 820Cse printer is connected to the same parallel port
   
• Incorrect Function error message when an Iomega parallel port drive and an HP Photosmart 1000 printer are connected to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect an HP 1000 through 2500 DeskJet printer to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect my HP 680C DeskJet printer to the same parallel port
   
• What Iomega promotions are currently being offered?
   
• My Iomega parallel port drive is not recognized on a Compaq DeskPro EP computer
   
• Can I connect my Ditto external drive to another device or other devices to the back of my Ditto external drive?
   
• Should I upgrade my Ditto software?
   
• What are 'corrected errors' on my Ditto drive?
   
• What options do I have if my Iomega drive is out of warranty?
   
• Where can I find the serial number for my Iomega product?
   
• Where do I get service and support for my Tecmar Ditto drive?
   
• Where do I get the latest version of the Ditto software?
   
• Where do I go to buy a replacement drive online?
   
• Which Ditto drives can I connect to a 500kbps controller?
   
• Who do I contact for support on products no longer sold by Iomega?
   
• Why is there a discrepancy in bytes reported by Ditto Tools and the operating system?
   
• Where can I get Ditto 2GB tapes?
   
• My Iomega drive is defective, what do I do?
   
• Iomega cables and accessories specifications index
   
• Which operating systems are compatible with the Ditto backup software?
   
• What are the command line parameters for Iomega Backup and Restore in Windows 98/95 or Windows NT?
   
• A bad block was detected or block was deleted on my Ditto drive.
   
• How do I identify an open IRQ and DMA channel for my internal and external Ditto drive?
   
• How to respool a despooled tape
   
• My Ditto drive received an invalid command
   
• Troubleshooting a Ditto drive that despools tape cartridges
   
• Troubleshooting a tape cartridge that is indicated as write protected on my Ditto drive
   
• Troubleshooting restore failures on my internal Ditto drive in Windows NT
   
• Why am I unable to write to my Iomega disk or tape using non-Iomega backup software?
   

• My Ditto drive is not detected
   
• My Iomega parallel port drive is not detected in Windows 98/95 with an HP OfficeJet multifunction device
   
• My Iomega parallel port drive is not detected in Windows 98/95 when an HP LaserJet series 5 or 6 printer is connected
   
• My Iomega parallel port drive is not detected in Windows 98/95 when an Epson Action Laser and Stylus InkJet printers is connected
   
• My Iomega parallel port drive is not detected when the HP DeskJet 820Cse printer is connected to the same parallel port
   
• My Iomega parallel port drive is not detected when a Canon BJC 610/620 printer is connected to the same parallel port in Windows 95 and 3.x
   
• My Iomega parallel port drive is not detected when a Lexmark 5000 series printer is connected to the same parallel port
   
• Incorrect Function error message when an Iomega parallel port drive and an HP Photosmart 1000 printer are connected to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect an HP 1000 through 2500 DeskJet printer to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect my HP 680C DeskJet printer to the same parallel port
   
• What Iomega promotions are currently being offered?
   
• My Iomega parallel port drive is not recognized on a Compaq DeskPro EP computer
   
• Can I connect my Ditto external drive to another device or other devices to the back of my Ditto external drive?
   
• Should I upgrade my Ditto software?
   
• What are 'corrected errors' on my Ditto drive?
   
• What options do I have if my Iomega drive is out of warranty?
   
• Where can I find the serial number for my Iomega product?
   
• Where do I get service and support for my Tecmar Ditto drive?
   
• Where do I get the latest version of the Ditto software?
   
• Where do I go to buy a replacement drive online?
   
• Which Ditto drives can I connect to a 500kbps controller?
   
• Who do I contact for support on products no longer sold by Iomega?
   
• Why is there a discrepancy in bytes reported by Ditto Tools and the operating system?
   
• Where can I get Ditto 2GB tapes?
   
• My Iomega drive is defective, what do I do?
   
• How do I get the latest IomegaWare software?
   
• Iomega cables and accessories specifications index
   
• Which operating systems are compatible with the Ditto backup software?
   
• What are the command line parameters for Iomega Backup and Restore in Windows 98/95 or Windows NT?
   
• The Iomega Backup program group and icons were not added to the Start menu in Windows 98/95
   
• A bad block was detected or block was deleted on my Ditto drive.
   
• Can I backup Windows 98/95 using the DOS version of Iomega Backup 98?
   
• How do I identify an open IRQ and DMA channel for my internal and external Ditto drive?
   
• How do I use the Promise 2300 controller card with the Ditto internal tape drive in Windows 95?
   
• How to respool a despooled tape
   
• I received a fatal exception error on my external Ditto drive
   
• My Ditto drive received an invalid command
   
• My internal Ditto drive is connected to the floppy disk controller and is not detected under DOS, Windows 3.1x or Windows 98/95?
   
• Troubleshooting Ditto Dash DX Card has a yellow exclamation point in Device Manager in Windows 98/95
   
• Troubleshooting Ditto Tools locks up when accessing the registry in Windows 98/95
   
• Troubleshooting a DMA or BUS conflict on a Ditto tape drive in Windows 98/95
   
• Troubleshooting a Ditto drive that despools tape cartridges
   
• Troubleshooting a slow restore on my parallel port Ditto drive in Windows 98/95
   
• Troubleshooting a tape cartridge that is indicated as write protected on my Ditto drive
   
• Troubleshooting computer lockups while using my Ditto parallel port drive in Windows 98/95
   
• Troubleshooting restore failures on my internal Ditto drive in Windows 98/95
   
• Why am I unable to write to my Iomega disk or tape using non-Iomega backup software?
   
• Why is my external Ditto drive taking longer than expected to do a backup, compare and/or restore in Windows 98/95?
  
  

• My Ditto drive is not detected
   
• My Iomega parallel port drive is not detected when the HP DeskJet 820Cse printer is connected to the same parallel port
   
• My Iomega parallel port drive is not detected when a Canon BJC 610/620 printer is connected to the same parallel port in Windows 95 and 3.x
   
• My Iomega parallel port drive is not detected when a Lexmark 5000 series printer is connected to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect an HP 1000 through 2500 DeskJet printer to the same parallel port
   
• My Iomega parallel port drive is not detected when I connect my HP 680C DeskJet printer to the same parallel port
   
• What Iomega promotions are currently being offered?
   
• My Iomega parallel port drive is not recognized on a Compaq DeskPro EP computer
   
• Can I connect my Ditto external drive to another device or other devices to the back of my Ditto external drive?
   
• Does Iomega support any products with BeOS?
   
• Should I upgrade my Ditto software?
   
• What are 'corrected errors' on my Ditto drive?
   
• What options do I have if my Iomega drive is out of warranty?
   
• Where can I find the serial number for my Iomega product?
   
• Where do I get service and support for my Tecmar Ditto drive?
   
• Where do I get the latest version of the Ditto software?
   
• Where do I go to buy a replacement drive online?
   
• Which Ditto drives can I connect to a 500kbps controller?
   
• Who do I contact for support on products no longer sold by Iomega?
   
• Why is there a discrepancy in bytes reported by Ditto Tools and the operating system?
   
• Will my Ditto drive work with Windows 2000?
   
• Where can I get Ditto 2GB tapes?
   
• My Iomega drive is defective, what do I do?
   
• How do I get the latest IomegaWare software?
   
• Iomega cables and accessories specifications index
   
• Which operating systems are compatible with the Ditto backup software?
   
• A bad block was detected or block was deleted on my Ditto drive.
   
• How do I identify an open IRQ and DMA channel for my internal and external Ditto drive?
   
• How to respool a despooled tape
   
• How do I use the Promise 2300 controller card with the Ditto internal tape drive in Windows 3.1?
   
• I received a fatal exception error on my external Ditto drive
   
• My Ditto drive received an invalid command
   
• My internal Ditto drive is connected to the floppy disk controller and is not detected under DOS, Windows 3.1x or Windows 98/95?
   
• Troubleshooting a Ditto drive that despools tape cartridges
   
• Troubleshooting a diagnostics error on my internal Ditto drive connected to my Ditto Dash card using Windows 3.1x
   
• Troubleshooting a tape cartridge that is indicated as write protected on my Ditto drive
   
• Troubleshooting diagnostics error on my Ditto parallel port drive using Windows 3.1x
   
• Troubleshooting my Ditto drive works in DOS but not in Windows 3.1x or Windows 98/95
   
• Why am I unable to write to my Iomega disk or tape using non-Iomega backup software?