Media please
contact:
Chris Romoser, Iomega Corporation, (858) 795-7148 romoser@iomega.com
Analyst/Investors,
please contact:
Barry Zwarenstein, Iomega Corporation, (858) 795-7190
For Immediate Release
Iomega Announces New Data Recovery
Services
****
Iomega Delivers Crisis Support For Businesses and Consumers
SAN DIEGO,
November 19, 2002 - Iomega Corporation (NYSE:
IOM), a global leader in portable data storage, today
introduced Iomega® Data Recovery Services. The new
service offers businesses and consumers a comprehensive
solution for recovering lost data due to hardware failure,
file corruption or media damage
When a primary or backup storage
system fails, Iomega Data Recovery Services provides
a risk-free approach to attempt recovery of important
data - no matter whether the data loss is caused by
a hard drive crash, a forgotten password, an unreadable
tape, a controller failure, damaged media, or an accidentally
deleted or overwritten file.
"Most businesses have a backup plan,
but nothing is completely fool-proof," said Robert Borden,
vice president of customer advocacy, Iomega Corporation.
"That's why businesses and consumers need a reliable
partner when data disaster strikes. With Iomega Data
Recovery Services, our customers can turn to Iomega
for industry-leading quality and responsive customer
service in helping them through the crisis."
Key Features
Iomega Data Recovery Services provides a full range of features:
- Free evaluations and estimates
- Priority and Critical-Response Service levels
- In-lab or optional on-site service for critical jobs with 24/7 emergency help
- Convenient online progress tracking
- The flexibility of recovered data returned in any format, on any media
- An industry-leading guarantee: 100% customer satisfaction that recovered data is valid and usable, or there is no charge
Comprehensive Product Coverage
Iomega Data Recovery Services covers a full range of drives, storage architectures and media:
- Servers and RAID arrays
- DLT and other tape formats
- DAS, NAS, and SAN storage architectures
- Internal and external hard drives
- All removable magnetic and optical media
- Flash memory cards
- Legacy media format
Support For
All Major Operating Systems
Supported operating environments include the Microsoft®
Windows®, Apple® Macintosh®, Novell®
NetWare®, UNIX® and Linux® operating systems.
Unmatched Technical
Expertise
As the first ISO 9001:2000-certified company in the
world for data recovery services, Iomega is a recognized
leader in quality. Our expert data recovery technicians
are specially trained to handle complex recoveries from
multiple gigabyte or terabyte RAID servers, jukeboxes,
custom installations and configurations, SQL database
corruption, tape failures and custom file extractions
from corrupted backup sets.
Customer Satisfaction
Guarantee
Iomega guarantees 100% customer satisfaction that recovered
data is valid and usable - or there is no charge.
Price And Availability
Iomega Data Recovery Services are available today through Iomega's network of IoLink Resellers or online at www.iomega.com/data_recovery. Costs and turnaround time vary depending on the complexity of the recovery case. Typically, recoveries for a single hard drive take one to five days with prices starting at $500. For more details or to submit an online service request, visit www.iomega.com/data_recovery.
About Iomega
Iomega Corporation provides easy-to-use, high value
storage solutions to help people protect, secure, capture
and share their digital valuables. Iomega's award-winning
storage products include the popular Zip® 100MB,
250MB and 750MB drives, high-performance Iomega®
HDD Portable Hard Drives that feature capacities from
20GB to 30GB, Iomega® HDD Desktop Hard Drives that
offer capacities from 40GB to 120GB, the new Iomega
Mini USB Drive, and Iomega® external CD-RW drives.
Iomega simplifies data protection and sharing at home
and in the workplace with Iomega® Automatic Backup
software, Iomega Sync software, HotBurn® CD-recording
software, and Active Disk technology. For networks,
Iomega® NAS servers offer capacities of 120GB to
720GB. The Company can be reached at 1-888-4-IOMEGA
(888-446-6342), or on the Web at www.iomega.com.
NOTE: The statements contained in
this release regarding development, production and distribution
of the Iomega service, anticipated service pricing and
availability, guarantees associated with the Iomega
service, and all other statements that are not purely
historical, are forward looking statements within the
meaning of the Private Securities Litigation Reform
Act of 1995. All such forward looking statements are
based upon information available to Iomega as of the
date hereof, and Iomega disclaims any intention or obligation
to update any such forward looking statements. Actual
results could differ materially from current expectations.
Factors that could cause or contribute to such differences
include, but are not limited to, market acceptance of,
and demand for, the Iomega service and any difficulties
encountered in administering the service or making it
available, including dependence upon third party suppliers,
competition, intellectual property rights, and other
risks and uncertainties identified in the reports filed
from time to time by Iomega with the U.S. Securities
and Exchange Commission, including Iomega's Annual Report
on Form 10 K for the year ended December 31, 2001, and
its most recent Quarterly Report on Form 10-Q.
Copyright© 2002 Iomega Corporation.
All rights reserved. Iomega and Zip are either registered
trademarks or trademarks of Iomega Corporation in the
United States and/or other countries. Certain other
product names, brand names and company names may be
trademarks or designations of their respective owners.
|