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Iomega Announces New Data Recovery Services
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Iomega Delivers Crisis Support For Businesses and Consumers

Media please contact:
Chris Romoser, Iomega Corporation, (858) 795-7148
romoser@iomega.com

Analyst/Investors, please contact:
Barry Zwarenstein, Iomega Corporation, (858) 795-7190

For Immediate Release

Iomega Announces New Data Recovery Services
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Iomega Delivers Crisis Support For Businesses and Consumers

SAN DIEGO, November 19, 2002 - Iomega Corporation (NYSE: IOM), a global leader in portable data storage, today introduced Iomega® Data Recovery Services. The new service offers businesses and consumers a comprehensive solution for recovering lost data due to hardware failure, file corruption or media damage

When a primary or backup storage system fails, Iomega Data Recovery Services provides a risk-free approach to attempt recovery of important data - no matter whether the data loss is caused by a hard drive crash, a forgotten password, an unreadable tape, a controller failure, damaged media, or an accidentally deleted or overwritten file.

"Most businesses have a backup plan, but nothing is completely fool-proof," said Robert Borden, vice president of customer advocacy, Iomega Corporation. "That's why businesses and consumers need a reliable partner when data disaster strikes. With Iomega Data Recovery Services, our customers can turn to Iomega for industry-leading quality and responsive customer service in helping them through the crisis."

Key Features
Iomega Data Recovery Services provides a full range of features:

  • Free evaluations and estimates
  • Priority and Critical-Response Service levels
  • In-lab or optional on-site service for critical jobs with 24/7 emergency help
  • Convenient online progress tracking
  • The flexibility of recovered data returned in any format, on any media
  • An industry-leading guarantee: 100% customer satisfaction that recovered data is valid and usable, or there is no charge

Comprehensive Product Coverage
Iomega Data Recovery Services covers a full range of drives, storage architectures and media:

  • Servers and RAID arrays
  • DLT and other tape formats
  • DAS, NAS, and SAN storage architectures
  • Internal and external hard drives
  • All removable magnetic and optical media
  • Flash memory cards
  • Legacy media format

Support For All Major Operating Systems
Supported operating environments include the Microsoft® Windows®, Apple® Macintosh®, Novell® NetWare®, UNIX® and Linux® operating systems.

Unmatched Technical Expertise
As the first ISO 9001:2000-certified company in the world for data recovery services, Iomega is a recognized leader in quality. Our expert data recovery technicians are specially trained to handle complex recoveries from multiple gigabyte or terabyte RAID servers, jukeboxes, custom installations and configurations, SQL database corruption, tape failures and custom file extractions from corrupted backup sets.

Customer Satisfaction Guarantee
Iomega guarantees 100% customer satisfaction that recovered data is valid and usable - or there is no charge.

Price And Availability
Iomega Data Recovery Services are available today through Iomega's network of IoLink Resellers or online at www.iomega.com/data_recovery. Costs and turnaround time vary depending on the complexity of the recovery case. Typically, recoveries for a single hard drive take one to five days with prices starting at $500. For more details or to submit an online service request, visit www.iomega.com/data_recovery.

About Iomega
Iomega Corporation provides easy-to-use, high value storage solutions to help people protect, secure, capture and share their digital valuables. Iomega's award-winning storage products include the popular Zip® 100MB, 250MB and 750MB drives, high-performance Iomega® HDD Portable Hard Drives that feature capacities from 20GB to 30GB, Iomega® HDD Desktop Hard Drives that offer capacities from 40GB to 120GB, the new Iomega Mini USB Drive, and Iomega® external CD-RW drives. Iomega simplifies data protection and sharing at home and in the workplace with Iomega® Automatic Backup software, Iomega Sync software, HotBurn® CD-recording software, and Active Disk™ technology. For networks, Iomega® NAS servers offer capacities of 120GB to 720GB. The Company can be reached at 1-888-4-IOMEGA (888-446-6342), or on the Web at www.iomega.com.

NOTE: The statements contained in this release regarding development, production and distribution of the Iomega service, anticipated service pricing and availability, guarantees associated with the Iomega service, and all other statements that are not purely historical, are forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All such forward looking statements are based upon information available to Iomega as of the date hereof, and Iomega disclaims any intention or obligation to update any such forward looking statements. Actual results could differ materially from current expectations. Factors that could cause or contribute to such differences include, but are not limited to, market acceptance of, and demand for, the Iomega service and any difficulties encountered in administering the service or making it available, including dependence upon third party suppliers, competition, intellectual property rights, and other risks and uncertainties identified in the reports filed from time to time by Iomega with the U.S. Securities and Exchange Commission, including Iomega's Annual Report on Form 10 K for the year ended December 31, 2001, and its most recent Quarterly Report on Form 10-Q.

Copyright© 2002 Iomega Corporation. All rights reserved. Iomega and Zip are either registered trademarks or trademarks of Iomega Corporation in the United States and/or other countries. Certain other product names, brand names and company names may be trademarks or designations of their respective owners.