Media please contact:
Chris Romoser, Iomega Corporation, (801) 332-3678 romoser@iomega.com
Julie Miller, Intuit Inc. (858) 784-4469; julie_miller@intuit.com
Analyst/Investors, please contact:
Jim Recob, Iomega Corporation, (801) 332-4430 recob@iomega.com
The Devon Group
for Blue Martini
Jeanne Achille, (732) 212-1101, ext. 11/jeanne@devonpr.com
Blue Martini
Contacts:
Sue Kim, Blue Martini Media Relations,(650) 356-7632/skim@bluemartini.com
FOR IMMEDIATE RELEASE
Iomega Selects Blue Martini Customer
Interaction System To Provide
a Personalized Experience to Customers and Empower Channel
Partners
ROY, Utah and
SAN MATEO, Calif. - November 1, 2000 - Iomega
Corporation (NYSE:IOM), a global leader in data management
solutions, today announced the selection of Blue Martini's
Java-based Customer Interaction System to power all
Iomega business-to-business (B-to-B) and business-to-consumer
(B-to-C) Web sites worldwide. Blue Martini Software,
Inc. (Nasdaq: BLUE), a provider of enterprise applications
to understand, target and interact with customers, will
help Iomega offer its customers, partners and suppliers
an enhanced, more personalized, interactive Web experience.
The Blue Martini Customer Interaction System will integrate
Iomega customer interactions across all of its channels,
including Web sites, call centers and eventually WAP-enabled
wireless devices, as well as streamline operations including
content management and workflow. This will provide Iomega
with a single view of the customer and similarly give
Iomega customers a consistent yet personalized view
of Iomega, whether they are purchasing on the Web or
phoning a telesales representative for online shopping
assistance.
"We went through an extensive evaluation of e-commerce
vendors and found that Blue Martini Software had the
most comprehensive and flexible solution," said
Germaine Ward, vice president of software and e-business
solutions, Iomega Corporation. "By implementing
Blue Martini's Customer Interaction System, we will
be able to provide personalized customer interactions
across all of our channels."
The partnership with Blue Martini will build upon Iomega's
award-winning online customer service by offering a
more tailored and individualized Web experience that
includes advice on product use, technical product help
and innovative ideas to make computing easier. In addition,
Blue Martini's advanced content syndication capabilities
will enable Iomega to offer channel partners near real-time
access to Iomega-branded product information as well
as access to Iomega extranet sites to view proprietary
product design specifications.
"Blue Martini's robust personalization capabilities
will give Iomega the ability to tailor every visit made
to its Web sites. In addition, our robust B-to-B features
will enable personalized supplier and partner extranets,"
said Monte Zweben, president and CEO, Blue Martini Software.
"Together, we can enhance the Iomega customer's
e-commerce experience across geographies and segments,
using actual feedback from customers, partners and suppliers."
Blue Martini and strategic alliance member marchFIRST
Inc. (Nasdaq: MRCH), a leading global professional services
company, will collaborate to deliver the next-generation
Iomega sites. marchFIRST will provide systems integration
and overall project management of all new Iomega sites,
which will provide consumers and businesses with the
latest information and the ability to purchase online
or through an Iomega channel partner.
About Blue
Martini Software
Blue Martini Software provides enterprise software applications
to understand, target and interact with customers. Companies
deploy the Blue Martini Customer Interaction System
to interact with customers on the Web, via call centers,
in stores, over wireless devices, through e-mail, direct
mail and on marketplaces. Business people use the Customer
Interaction System to manage products, content, transactions,
analysis and personalization. Companies that interact
directly with customers build their brands more effectively
than those using only traditional media, resulting in
increased revenues across all channels. Blue Martini's
customers include Bristol-Myers Squibb's OTN, Polaroid,
Systemax, Canadian Tire Corporation, Giant Eagle Grocery,
Harley-Davidson, Levi Strauss & Co. and Saks Fifth
Avenue. Blue Martini can be reached at 650-356-4000
or www.bluemartini.com.
About Iomega
Corporation
Iomega Corporation (NYSE:IOM) manufactures and markets
the award-winning Zip(, Jaz( and PocketZip( drives and
disks, the HipZip(tm) digital audio player, the FotoShow(tm)
digital image center, and Iomega Quik Sync 2 software;
Iomega also markets Iomega CD-RW drives and discs. Iomega's
products help people to save, share, manage and create
important information such as Internet downloads, audio
files, personal photographs, spreadsheets, and slides,
while protecting that content from viruses and hackers.
Used in homes, businesses, government and educational
facilities and by creative professionals everywhere,
Iomega storage solutions are the enabling technologies
preferred by millions. The Company can be reached at
1-888-4-IOMEGA (888-446-6342), or on the Web at http://www.iomega.com.
About marchFIRST
marchFIRST is a leading global professional services
firm that creates winners in the new digital economy
by helping companies build visionary brands, business
models, systems and processes. This multidisciplinary
approach empowers companies to transform their business,
drive innovation and become market leaders. Headquartered
in Chicago, the Company has approximately 9,400 employees
in 14 countries worldwide. Its Web site is www.marchFIRST.com.
Iomega, Zip, Jaz, HipZip, FotoShow,
and PocketZip are either registered trademarks or trademarks
of Iomega Corporation in the United States and/or other
countries. "Blue Martini," "Blue Martini
Software" are trademarks of Blue Martini Software,
Inc., San Mateo, CA 94403. Other product and company
names may be the trademarks of their respective owners.
The name marchFIRST is one word, with lowercase march
and uppercase FIRST.
This news release regarding Blue
Martini's new customer Iomega Corporation includes forward-looking
statements that are subject to risks, uncertainties
and other factors that could cause actual results to
differ materially from those referred to in the forward-looking
statements. Such factors include, but are not limited
to: delays in the development or release of new products
or product enhancements by Blue Martini, risk as related
to market acceptance of Blue Martini's product; customization,
deployment and/or operational delays or errors associated
with Blue Martini's product or those of third parties;
Blue Martini's need to maintain and enhance business
relationships with systems integrators and other parties;
activities by Blue Martini and others regarding protection
of intellectual property; and release of competitive
products and other actions by competitors. Further details
on these risks are set forth in Blue Martini's filings
with the Securities and Exchange Commission ("SEC"),
including its filing on Form 10-Q for the quarter ended
June 30, 2000. These filings are available on a website
maintained by the SEC at http://www.sec.gov. These forward-looking
statements are generally identified by words such as
"expect," "will," "anticipate,"
"intend," "believe," "should,"
"estimate," and other similar words and expressions.
Blue Martini does not undertake an obligation to update
forward-looking statements.
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